Audio Mixer Not Opening with Shortcut

Just adding that this is still a problem even after upgrading to the latest version and wiping preferences. The keyboard shortcut only works the first time. It never opens it again after that unless you close and re-open the project. Can a developer please respond to this? Even if it only happens on some systems, it's not supposed to and it's a time sink for those of us who regularly use that shortcut in our projects to tweak the audio in the track mixer.

Having this problem as well. Started with one of the last updates and is still present now in the latest version for me on Windows 10 (v 23.3.0).

When I first open a project, the shortcut will bring the mixer up undocked as usual, but after I close the mixer, the shortcut won't work again to reopen it no matter what I do. If I close the project and open it again, the shortcut works again, but will again stop working after that first time. Resetting preferences and all that jazz doesn't change it. Absolutely a bug on our end even if others aren't experiencing it.

Hi Brendan,

Sorry, but I am not on the Premiere Pro team. I hope we can get a developer to comment, though. If you have any colleagues experiencing this issue, have them upvote. That would help.

Thanks,
Kevin

Hi Kevin,

Can confirm if no sequence is open the shortcut has no problem opening the Audio TRACK Mixer - but once a sequence is open it requires the selection of a specific sequence in the Menu Path and therefore the 'Open Track Mixer' shortcut no longer works.

This is an issue since the latest update - can someone look into this?

Windows 11 Home
Dell XPS 17 9700

I reset everything to defaults and used the default workspace and keyboard shortcuts and it still will not reopen an undocked audio track mixer.

I'm not sure if it has to do with the fact Audio Track Mixer now has a submenu in the "window" drop-down? I'm not sure how long that has been there. But at the very least this worked perfectly before the update and it is throwing off my workflow.

Thanks for any help you can provide.

I cannot reproduce on macOS Monterey on Intel MacBook Pro, Branden. Let us know the details. How do I write a bug report?

Thanks,
Kevin

Reset workspace, Reset preferences you can try.