Participant

Answered

Audio out of sync AFTER importing

Forum|Forum|13 years ago
October 18, 2012
78 replies
628919 views

Hello, how are you?

I've been searching for a solution for a while, but I can't seen to find any.

The thing is... I've been capturing some gameplay footage, with files that last an hour or even more.

When I watch the files in any player (Windows Media Player, VLC, Media Player Classic) they play fine, the audio and the video seems to be on sync and OK.

But after I import to Adobe Premiere, it just gets out of sync. Even when I watch in the Source Monitor, before dragging to the timeline.

It looks like there is a problem when conforming the audio.

But even the time duration is different from the original, there is some frames or even seconds of difference inside Premiere.

And this happens with different codecs, AVI (from FRAPS), H.264 (with AAC audio and MP3)...

I've tried cleaning the cache, deleting the software and reinstalling again, converting - everything.

Some are saying this is a recurrent bug on Adobe Premiere. Isn't there any fix or something that I could do?

It's really strange that the problems only occur AFTER importing. Outside of Premiere is fine, so there is no problem with the capture, right?

I would really appreciate if someone helps me. Thanks a lot!

PS: I have Adobe Premiere Pro CS6.

Intel Core i7

12 GB RAM

GeForce GTX 580

HD 2 TB 7200RPM

Correct answer caroline_edits

We've got a tutorial here on how to fix it when working with screen recorded footage! This helps with other non-camera formats too like Zoom recordings or gameplay footage.

F

fkbartels

Participant

I had the same problem. I made some screen recordings. They played fine with Media Player. But when I imported them into Adobe Premier Pro, the audio was out of sync. I tried Adobe Media Encoder (per the video above), but it rendered the videos and exported them with the same sync issues! Next, I emported the screen recordings into Microsoft Clipchamp and exported them. It worked! No problems importing them into Premier Pro after that.

My question is, why can't I get Media Encoder to do the job? I've tried lots of different settings in addition to the one's recommended in the video above. All to no avial. What's up with that?

R Neil Haugen

Legend

This is an ancient thread, from 2012! ... that was discussing issues with VFR media.

MediaEncoder isn't designed to convert VFR ... variable framerate ... into constant framerate ... CFR. Hence the need, with that type of clip, to use an app to convert the media to constant framerate "CFR".

Many screen recording apps and most phones record VFR ... the number of frames of actual video per second constantly varies, but the sound recording is constant. Hence, if a player plays the clips at a constant image framerate, the audio will get out of sync.

Is that the case with your media?

Everyone's mileage always varies ...

S

Sam36910929gdjm

Participant

This happened to me when I had multiple MTS files which were part of one shot (so 4 files each 10 minutes, shot as 1 video of 40 minutes). The first MTS file was fine but the next 3 were out of sync.

This can be solved in 2 ways:

As this is part of an AVCHD file/folder, import the entire AVCHD file into Premiere and select the first MTS file. Premiere will see it as one big file.
If you can't import the AVCHD file/folder, concat the files with cat:
cat 01150.MTS 01151.MTS 01152.MTS 01153.MTS > camera1.MTS
Import the concatenated file and the audio will be in sync again.

V

visual_vibrancy0D4C

Participant

wtf this is INFURIATING! I pay way too much to not have a basic import behavior like this handled intuitively.

R Neil Haugen

Legend

Rather than wasting time venting on a ANCIENT thread, I suggest creating a new post with your specific details including the media and what created it.

This is typically easily fixed.

Everyone's mileage always varies ...

D

DUST DEVIL

Participating Frequently

2023 and issue still not fixed. I tried with both Shutter Encoder and Media Encoder and the problem *still persists*. I'm absolutely fuming that you wasted already an hour of my time due to your inability to fix an 11 year old problem.

caroline_edits

Correct answer

Community Manager

We've got a tutorial here on how to fix it when working with screen recorded footage! This helps with other non-camera formats too like Zoom recordings or gameplay footage.

S

snolleygoster

Participant

Perhaps I am missing something. That tutorial was quick and tiny. I could not make out everthing done.

I have not been successful with this on a 30 minute mp4 phone recorded video. The video plays at normal speed, but the sound is 10 times slower. The audio was stretched out. The encoding process did not change it.

Do you have somehting else I could refer too?

Thank you

C

chiphammond416

Participant

Just gotta say I'm having this same weird problem and have had it off and on. I want to point out that it's now October 2022 and I think this thread started like 10 years and who-knows-how-many version of PP ago??!!! Still no definitive answer or fix!

W

weird-fishes

Participating Frequently

There is a synchronize option if you select your video and audio clip in the timeline and right click you will see "synchronize" in the menu. select it and try using the timecode option. It worked for me when I must have slightly moved my audio out of sync.

C

Colorful_reporter5C46

Participant

Hola, I found the fix, this bug happens in Premiere Pro but not in other softwares. I use a software called Wondershae Filmora. Just do the common editing in this and then the rest, the effects and advanced editing in Premiere Pro. This is it. Hope this helps you.

NOTE : I am not promoting Wonderhare, I am just a user of it for about 3 years.

E

Egal5FAD

Participant

I fricken love you, this saved my butt, may god bless you

J

Jett_89

Participant

@bailzmc1 Wow! You literally saved me hours of valuable time today, not to mention headaches trying to figure this out. Thank you!

M

MSingh27

Participant