Inspiring

Answered

Audio Popping in CC 2015?

Forum|Forum|10 years ago
June 23, 2015
50 replies
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Is anyone else experiencing audio "popping" in CC 2015 when playing back a timeline? Happens at random times. If I stop playing and restart over the area that had a pop, it is no longer there. There is no popping on the source audio and this problem did not exist in CC 2014.

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Correct answer Kevin J. Monahan Jr.

Hi BSBeamer, and others on the thread,

Is anyone else experiencing audio "popping" in CC 2015 when playing back a timeline? Happens at random times. If I stop playing and restart over the area that had a pop, it is no longer there. There is no popping on the source audio and this problem did not exist in CC 2014.

Yes, I'm seeing this here on the forum and on social networks. I'll flag the issue and get a bug written up. You can do the same here: http://adobe.ly/ReportBug

Thanks,
Kevin

Show previous replies

D

deanlever

Participant

As someone else mentioned, the best work around I have found while not ideal, is sending the audio from the sequence to Audition and exporting a WAV from there to reimport back in your timeline for final export.

B

BostonEditor

Participating Frequently

No need to export to Audition. Render your timeline, export as a wav from Premiere, allow the file to re-import, make a copy of your sequence, overwrite the wav file over the copy of your timeline (to preserve your original mix), make sure there are no erroneous audio clips, re-export the entire video. Pops-b-gone.

{KMS}

Known Participant

Has anyone tried marking all the audio tracks as solo? So simple and it works. I posted the solution on the cow and it works for others as well. I feel Iike workarounds are being overlooked on this thread because people just want to raise there hand and confirm the problem...think that is established. Why export and re-import? I haven't heard any one say that marking all tracks as solo doesn't work yet.

W

williamh68602886

Participant

I'm having the same problem exporting a final version of a project I've worked several months on for a client.

The audio crack is inserted at the same spot for all my exports. This only started with one of my last edits or two.

I've tried exporting audio only and exporting a WAV version - the noise remains. I've reset Premiere's preferences, created new projects and new sequences and can't get rid of the audio crack in the export.

I'm using a 2013 iMac with 4GB VRAM running Yosemite.

I called Adobe tech support and was told to export using the software-only renderer using Media Encoder, but this didn't work.

Has anyone found any other successful solutions?

P

paul_4j_63

Participant

Export directly from Premiere Pro. Avoid AME until they fix this stupid, sloppy error. This is killing our productivity.

J

James Edmunds

Known Participant

I have found that I can usually get good renders without the popping if I restart PP and then render through PP as the first new action upon restart. In fact, for mid-edit reviewing any kind of lengthy sequence or even In/Out, I render it and then review in QT or Windows Media Player, as PP can't seem to preview anything of length without the popping issue.

Hope this is helpful,

James

TXSFILMS

Participant

I am having the exact same audio popping issue. It's unbelievable this got through beta without being discovered. Very disappointing and incredibly sloppy.

B

B_Kaufman

Participant

A workaround that I have been using is to export the Premiere sequence to Adobe Audition and export the audio separately from there. Then bring the mixdown back into Premiere so it only has one audio file to deal with (and only one to pop).

J

James Edmunds

Known Participant

I have also experienced this and have filed bug report. Audio popping is intermittent, unpredictable and sometimes goes into a loud popping loop that can only be stopped by restarting application. Pops do not seem, however, to be recorded or to persist.

Kevin J. Monahan Jr.Correct answer

Legend

Hi BSBeamer, and others on the thread,

Is anyone else experiencing audio "popping" in CC 2015 when playing back a timeline? Happens at random times. If I stop playing and restart over the area that had a pop, it is no longer there. There is no popping on the source audio and this problem did not exist in CC 2014.

Yes, I'm seeing this here on the forum and on social networks. I'll flag the issue and get a bug written up. You can do the same here: http://adobe.ly/ReportBug

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

B

bsbeamerAuthor

Inspiring

I've submitted bug reports. Also submit crash reports when they are generated.

Can you please advise WHEN a fix for this may be released?

Kevin J. Monahan Jr.

Legend

Hi BSBeamer,

I've submitted bug reports. Also submit crash reports when they are generated.

Thanks.

Can you please advise WHEN a fix for this may be released?

I can't give precise release dates, sorry. Wish I could. You can check our past track record, if you like. That may help provide you guidance. I

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

D

directortk

Participant

Same problem, only on the first mxf clip for me. It cuts in a frame of audio from earlier in the timeline. Doesn't matter if you crossfade or if the level is zeroed, wherever the clip starts it pops (or in my case beeps because it is cutting to the color bars/tone I have at the front of my timeline). I've tried rendering with both open GL and software only and it's still there. Also tried the solo trick mentioned above but it doesn't fix it for me. Right now my fix is to have a "hidden" mxf video file in the leader (hidden in that it has audio level is at zero and is hidden by a black layer over it, I've found you can't have a disabled clip as it will still pop on the next enabled clip). It still pops in the leader where I have it now but from that point on the rest of the timeline is good.

Using CC 2015 on Yosemite

A

AlainaSims

Participant

I've experienced this so many times over the past two weeks, it's made me livid. I tried sending to Media Encoder, and that seemed to work for awhile, but then it started leaving in the pops. Now, I've removed all audio transitions, and it works maybe 20% of the time. It really sucks, because the files I'm exporting are massive, so I have to wait for it to finish to check for all the pops. When I hear one, I feel like launching my computer across the room.

If this were a CS disc release, they would have checked it before it went to market, but since they've got us all by the goods, they'll just release whatever crap they've got, and see what happens. I, and I suspect many others, are reconsidering their creative cloud accounts right now. AVID is looking far more appealing again...

{KMS}

Known Participant

I found on my project that if I mark every audio track as "solo" it would render without any pops. So, if you have X number of Audio tracks, click the "S" for all of them... Does that trick work for anyone else?

Finished Works

Participating Frequently

This is what I got today from Adobe Support:

Mark Crews: Do you know if Adobe is working on a fix?

Adobe: I can't comment on that right now, very soon

Finished Works

Participating Frequently

I am having the same issue, the only work around I have found is filling every audio hole in your timeline with a 0db audio file. It only happened for me at the beginning of the clip.