Skip to main content
M
Muhammad333996295ezl
Participating Frequently
November 16, 2024
Question

Blank Export/Import Page, Effects Search Panel and Others

  • November 16, 2024
  • 11 replies
  • 1180 views

Anybody facing the same issue as mine? Premiere wont showing the import/export page but still responsive. And also when i typing on Effects panel to search my plugin, the text wont show up. So i turned off (untick) the GPU Accelerated UI and it works, but the timeline are so glitch-y (of course it's because that accelerated turned off). So i turned back on again, and i get back on my main problem again.

Before this problem occurs, i'm using Premiere 25.0 just like usual. Is it because of my GPU that cause the problem?

I did some things before posting this:

1. Reinstall driver, switching between Gaming and Studio (Nvidia)

2. Reinstall Premiere Pro 25.0

3. Clean cache and preferences

4. Restarting the GPU (Windows+Ctrl+Shift+B)

Thanks in advance!

 

Specs
AMD Ryzen 7 5800H
Nvidia RTX 3060 6GB Mobile
RAM 32 GB
Windows 11 23H2

    11 replies

    M
    Muhammad333996295ezlAuthor
    Participating Frequently
    April 4, 2025

    Hi @jamieclarke with the Premiere Pro 25.2 rolled out and already downloaded. But sadly my still exist. Is it something wrong with Premiere or my Windows settings? because i dont have custom scaling. Any help is appreciated because sometimes this is so annoying when searching something

      Averdahl
      Community Expert
      AverdahlCommunity Expert
      Community Expert
      April 4, 2025

      Make sure to upgrade your graphics driver. I had issues with the UI in Pr 25.2 and when i updated the issue went away. Worth trying.

       

      You want to use the Studio Driver and here is the latest: NVIDIA Studio Driver 572.83 | Windows 11

      M
      Muhammad333996295ezlAuthor
      Participating Frequently
      April 5, 2025

      Currently I turned off the GPU Accelerated UI rendering, and it worked. On previous version (25.1), it was flickered. But I will try the studio version of Nvidia, will report the result soon, thanks for the help!

      M
      Muhammad333996295ezlAuthor
      Participating Frequently
      December 4, 2024

      Hello @jamieclarke , recently just updated Premiere Pro into 25.1 today, my issues above are still present. I think this update not resolving the issue. Maybe other fix may solve it? Would like to know more. Thanks!

      jamieclarke
      Community Manager
      jamieclarkeCommunity Manager
      Community Manager
      December 4, 2024

      Hi @Muhammad333996295ezl - The beta you used was version 25.2 so there was probably an update that didn't make it in time for 25.1.

      M
      Muhammad333996295ezlAuthor
      Participating Frequently
      December 5, 2024

      Sorry i didn't see the beta version. So i should wait into 25.2 come out then

      M
      Muhammad333996295ezlAuthor
      Participating Frequently
      November 26, 2024

      Memory leak? Could you explain specifically about it? But yes im going to wait for next update/release

      jamieclarke
      Community Manager
      jamieclarkeCommunity Manager
      Community Manager
      November 26, 2024

      Hi @Muhammad333996295ezl - We are glad the beta fixed your issue.  Sounds like a memory leak that you are running into.  If you don't want to use the beta then I suggest waiting for the next release.  

       

      Your User settings are located at C:\Users\<user name>\Documents\Adobe\Premiere Pro\<version>\Profile-<user name>

      You can copy the Profile-<user name> folder from the 25.0 folder to the Premiere Pro (Beta) > 25.0 folder.

      M
      Muhammad333996295ezlAuthor
      Participating Frequently
      November 26, 2024

      Hello @jamieclarke im now installed Premiere Pro beta. The problem i faced now disappeared, but im not going to use beta app for my editing workflow since i dont know how to import my workspace (is it possible? i suppose isn't and the plugin also). Should i wait for another Premiere Pro update to fix my current problem? Thanks

      M
      Muhammad333996295ezlAuthor
      Participating Frequently
      November 19, 2024

      I'll keep you posted for the beta.

       

      Currently i'm using Mister Horse Plugin and Finzar Plugin on the Effects tab (not a software)

        jamieclarke
        Community Manager
        jamieclarkeCommunity Manager
        Community Manager
        November 19, 2024

        Hi @Muhammad333996295ezl - I think the beta may help your issue, but keep us updated.  What plugins do you have?

        M
        Muhammad333996295ezlAuthor
        Participating Frequently
        November 19, 2024

        I'm trying to answer your question

         

        1. No, i'm not using custom scaling

        2. I tried some ways on thread you've sent. Tried hshsw_3739's way. It worked but will bottleneck my laptop since i "uninstall" the GPU drivers. I reverted it, still the same problem occurs

        3. Before my problem occured, i'm using Game Driver and worked flawlessly. Am i messing with some settings in Premiere? Or maybe the software have issues? Or might be the GPU itself, but i tried to reinstall and changed to Studio driver, still no fix

        4. I'm trying to download since the app's size is large. I'll keep you posted

         

        P. S. : I'm using Premiere Pro 2024 (24.6) simultaneously with 2025. So maybe 2025 have issues?

         

        Any other solution you might offer? Thank you!

        M
        Muhammad333996295ezlAuthor
        Participating Frequently
        November 19, 2024

        Extra answer on beta, i'm trying to download since the app's size is large. I'll keep you posted

        M
        Muhammad333996295ezlAuthor
        Participating Frequently
        November 19, 2024

        I'm trying to answer your question

         

        1. No, i'm not using custom scaling

        2. I tried some ways on thread you've sent. Tried hshsw_3739's way. It worked but will bottleneck my laptop since i "uninstall" the GPU drivers. I reverted it, still the same problem occurs

        3. Before my problem occured, i'm using Game Driver and worked flawlessly. Am i messing with some settings in Premiere? Or maybe the software have issues? Or might be the GPU itself, but i tried to reinstall and changed to Studio driver, still no fix

         

        Any other solution you might offer? Thank you!

          Show more replies
          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices