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November 16, 2024
Question

Blank Export/Import Page, Effects Search Panel and Others

  • November 16, 2024
  • 11 replies
  • 1180 views

Anybody facing the same issue as mine? Premiere wont showing the import/export page but still responsive. And also when i typing on Effects panel to search my plugin, the text wont show up. So i turned off (untick) the GPU Accelerated UI and it works, but the timeline are so glitch-y (of course it's because that accelerated turned off). So i turned back on again, and i get back on my main problem again.

Before this problem occurs, i'm using Premiere 25.0 just like usual. Is it because of my GPU that cause the problem?

I did some things before posting this:

1. Reinstall driver, switching between Gaming and Studio (Nvidia)

2. Reinstall Premiere Pro 25.0

3. Clean cache and preferences

4. Restarting the GPU (Windows+Ctrl+Shift+B)

Thanks in advance!

 

Specs
AMD Ryzen 7 5800H
Nvidia RTX 3060 6GB Mobile
RAM 32 GB
Windows 11 23H2

11 replies

jamieclarke
Community Manager
Community Manager
November 18, 2024

Hi @Muhammad333996295ezl - Do you have custom scaling set on Windows?  Here is another thread on disappearing windows.

 

Premiere Pro recommendation is to always use the Studio driver with Nvidia GPUs.

Can you try the beta and let us know if that helps your issue?