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pascal367053547r1q
Inspiring
January 22, 2025
Question

Bug export ?

  • January 22, 2025
  • 3 replies
  • 431 views

Hello,

what is this bug in premiere pro 25? It shows me 3 hours to export a 4GB file in 1080P! I've never had that before. It's the same computer, I always work on the same type of file. Usually it takes me 30 minutes. There is no additional effect.

    3 replies

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    pascal367053547r1qAuthor
    Inspiring
    January 22, 2025

    I'm happy to give you the information about my PC but I export every week with the same computer and I've never had so much waiting time even with larger files. I doubt that the problem comes from that. I always use the same export settings: 1080p H264. My video clips are in the same format.

    My computer has 64GB of Memory, Windows 11, AMD Ryzen 7 3700X 8-Core Processor 3.60 GHz

     

      Kevin J. Monahan Jr.
      Community Manager
      Kevin J. Monahan Jr.Community Manager
      Community Manager
      January 22, 2025

      Hi @pascal367053547r1q,

      Thanks for the reply. It is always helpful to have the specs on your computer and the media you are editing so that the developers can "reproduce" your problem, and then either try to debug or fix the issue. In your case, it does sound your workflow or computer configuration may have changed since you last exported. That might be related to an update with your OS or a GPU driver. Have you installed any new updates related to those things lately? Have you updated Premiere Pro? Let the team know. I hope we can assist you. Sorry for any trouble.

       

      Thanks,
      Kevin

       

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      IanB_360
      Community Manager
      IanB_360Community Manager
      Community Manager
      January 22, 2025

      Hi @pascal367053547r1q and welcome to the Premiere Pro Forum community.  Thank you for taking your time to file a bug report. We would like to help figure this out with you. The team just needs a little more information to begin troubleshooting. If you could just jump to the link here  How do I write a bug report and follow the steps to providing more information about your bug, we will gladly take a look.

      Thank you

      Ian

      R Neil Haugen
      R Neil Haugen
      Legend
      January 22, 2025

      What's your hardware? What's the media on the sequence? And exporting to what format/codec?

       

      Without information, guessing at your problem is useless.

      Everyone's mileage always varies ...
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