Can't delete essential graphics templates

Forum|Forum|3 years ago
March 11, 2023
4 replies
560 views

I'm trying to delete some duplicate essential graphics created myself, but can't.

I guess this is a bug, since after the confirmation of deletion, nothing happens even after I click on OK. Could anyone tell me where I can find the data stored? Maybe I open the data location and delete it.

This topic has been closed for replies.

Kevin J. Monahan Jr.

Community Manager

Hello @videoEditor_UserX,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

I'll move your post to the Discussions board while we await your information.

Thanks, 

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

R Neil Haugen

Legend

I'd second Ann's comment. And as it doesn't 'refresh' many things until the program is closed and re-opened, you might try deleting, then closing and reopening.

Neil

Everyone's mileage always varies ...