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DaveRizzWork
Inspiring
January 24, 2023
Question

Can't move masks (or mask points) with Arrow Keys anymore!

  • January 24, 2023
  • 17 replies
  • 1869 views
Sometime in the very beginning of January 2021, using Arrow Keys to move masks, (or mask points) directionally around the window by pixel accurate methods, changed over to moving the playhead instead!?

And when I go into Keyboard Shortcuts, and try to manually change it, it doesn't work! And I also tried removing all the default settings, and just add back in, Move by 1 pixel for each direction, and it still doesn't work!

I BELIEVE THIS IS A BUG, AND A LOT OF OTHER PEOPLE DO AS WELL:
https://community.adobe.com/t5/premiere-pro/i-can-t-move-mask-with-arrow-key/m-p/11677100/thread-id/317272

https://www.reddit.com/r/premiere/comments/kbav8l/using_arrow_keys_to_move_a_mask_no_longer_works

Adobe, if this is NOT a bug, and is some sort of new feature, please give us back the ability to manually change it to the way we want it.

If it IS a bug, then please throw some of your extensive resources (as given you by the millions of users paying you $53/month until the end of friggin time!) to FIX THIS BUG!

THIS IS EFFECTING MY ABILITY TO DO MY JOB FOR OVER A MONTH NOW!
This topic has been closed for replies.

17 replies

Xinix
Participant
January 24, 2023
Exactly, this is not funny anymore.
exacti73345543
Known Participant
January 24, 2023
Same here as of December. 2020 and although new versions of Premiere keep coming-up no fix for this!!!!!!!!
Kevin-Monahan
Community Manager
Community Manager
January 24, 2023
I can definitely reproduce this issue.
Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participating Frequently
January 24, 2023
I posted about this on the Adobe Premiere subreddit.

https://www.reddit.com/r/premiere/comments/kbav8l/using_arrow_keys_to_move_a_mask_no_longer_works/

No response.



I got so fed up I tried calling customer support where I was on hold for 3 hours. They told me they would call back soon with a solution. They never did. That was weeks ago now. Absolutely infuriating.

I guess it's time to try Davinci Resolve and cancel my Adobe subscription.
stuarts20551346
Participant
January 24, 2023
Also having this problem. Causing great difficulty.
DaveRizzWork
Inspiring
January 24, 2023
C'mon Adobe! Fix this, or let us Fix it!
Participant
January 24, 2023
YEP! I am running into the same problem, and it is seriously affecting the professional-nature of my work. EXTREMELY frustrating, and I hope that Adobe takes note & fixes the bug or gives us back this feature.