Skip to main content
R
Reynald5EAD
Participant
November 29, 2022
Answered

Can't Open Project After Updating - System Crashes

  • November 29, 2022
  • 4 replies
  • 172 views

Je me demande pourquoi Adobe propose autant de mise à jour alors que leur programme de montage vidéo bug tout le temps et qu'il n'est pas sur????? Ici j'étais sur un projet vidéo depuis plus de 2 ans et la mise à jour 2023 arrive et plus de projet, impossible de l'ouvrir et pire il fait planté tout le système, mais en attendent on doit payer tous les mois notre abonnement cool non???? J'ai mis en lien le code d'erreur qu'il affiche, un miracle va peut-être arriver.

 

Mod note: I changed the title for your bug for searchability purposes.

    This topic has been closed for replies.
    Correct answer Kevin J. Monahan Jr.

    Hey Reynald,

    Man, I am so sorry this is happening to you. I had this happen to me over the years on Premiere Pro and, before that FCP. It's rare, but project corruption can happen when you update a large project over multiple application versions and your OS. Your situation sounds similar. 

     

    To fix it, sometimes it's necessary to rebuild the old project into a new project. I suggest you create a new project and import the important items first. It worked for me and I hope that works out for you.

     

    To file this as a bug, you can give the team more info, outlined here: How do I write a bug report?

     

    Thanks,
    Kevin

    4 replies

    R
    Reynald5EADAuthor
    Participant
    December 9, 2022

    Merci beaucoup, je m'en doutais qu'un projet sur plusieurs version ne marcherais pas

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.Correct answer
    Legend
    November 29, 2022

    Hey Reynald,

    Man, I am so sorry this is happening to you. I had this happen to me over the years on Premiere Pro and, before that FCP. It's rare, but project corruption can happen when you update a large project over multiple application versions and your OS. Your situation sounds similar. 

     

    To fix it, sometimes it's necessary to rebuild the old project into a new project. I suggest you create a new project and import the important items first. It worked for me and I hope that works out for you.

     

    To file this as a bug, you can give the team more info, outlined here: How do I write a bug report?

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    R
    Reynald5EADAuthor
    Participant
    November 29, 2022

    Bonjour, les nouveaux projet marche bien mais ces pas normal de perdre un projet de plus de 2 ans pour une mise à jour....

    C
    Community Expert
    Carlos ZiadeCommunity Expert
    Community Expert
    November 29, 2022

    Might need a Windows update.

    You can always keep current working versions of your premiere pro

    while installing new ones to try and test with fresh new projects and 

    not the ones under deadlines.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices