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petrosmarcos
Known Participant
May 3, 2024
Question

Can't zoom in timeline while dragging clip.

  • May 3, 2024
  • 9 replies
  • 671 views

I have been zooming while dragging a clip forever using the plus and minus keys. Now all of a sudden it stopped working, I am on premiere 24.0.3 but in this same session it was still working. I also reset my preferences, didn't work.

 

So I can still drag clips, I can also still zoom in/out using those keys but I would like to do it simultaneously.

 

I already found a topic about this exact problem from 2019 but the only solution that was offered said that zooming and dragging just shouldn't be done at the same time. I've been doing so for at least 10 years so it seems like it should work!

 

Please let me know if you have any ideas on how to fix!!

    This topic has been closed for replies.

    9 replies

    MyerPj
    Community Expert
    MyerPjCommunity Expert
    Community Expert
    November 26, 2024

    Cool! Easy fix. I turn my machine off every night, and sometime reboot during the day.

    J
    joseph_Navares
    Participant
    November 26, 2024

    Hello, I have fixed my issue. Seems Premiere Pro needs to restart for some reason and then it works back to normal afterwards. Just a weird bug I guess.

    jamieclarke
    Community Manager
    jamieclarkeCommunity Manager
    Community Manager
    November 26, 2024

    Hi @joseph_Navares   Please see, How do I write a bug report?

    J
    joseph_Navares
    Participant
    November 26, 2024

    Hello @jamieclarke I have the same issue in my end just right now. Do you have a suggestion how to fix this issue, Thanks so much

    MyerPj
    Community Expert
    MyerPjCommunity Expert
    Community Expert
    November 18, 2024

    I've never done that until just now, but it is working in Beta 25.2 b18.

    Win11 - 23H2

    jamieclarke
    Community Manager
    jamieclarkeCommunity Manager
    Community Manager
    November 18, 2024

    Hi @petrosmarcos - Your original post said 24.0.3 so it's been awhile I apologize that nobody has gotten back to you.  Thank you for confirming version 25.  Can you back up your settings and then try holding down "Shift" while opening premiere and selecting "Reset app preferences".

    P
    petrosmarcosAuthor
    Known Participant
    November 18, 2024

    Hello! Thanks for the reply, I am on version 25.0.0, have I gone too far?

    jamieclarke
    Community Manager
    jamieclarkeCommunity Manager
    Community Manager
    November 18, 2024

    Hi @petrosmarcos -   Thanks for submitting your bug report. We need a few more details to try to help with the issue.  Please see, How do I write a bug report?

     

    Our Current long term support version is 24.6.3 can you try updating and let us know if you are still experiencing issues.


    Sorry for the frustration.

    P
    petrosmarcosAuthor
    Known Participant
    November 17, 2024

    This problem solved itself back when I made this topic, now all of a sudden it happened again, mid session. Still no fix!!

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