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Will..
Inspiring
Nov 14, 2024 10:22 PM UTC
Answered

Cant export with hardware (Only software) with h.265 if you turn off audio!

As the title suggests, if I deselect audio when exporting an h.265 file, it changes the codec to use software instead of hardware, making the export take about 10 times longer.

 

From time to time I export b-roll clips from projects to help with creating future demo reels, or other projects and I do not need audio in those close (It's just for b-roll and it takes longer in the edit to deal with audio if it was there), so being able to export with hardware in h.265 with NO audio selected would be ideal.


Can we get this looked into please? I brought this up a couple years ago but I guess it was overlooked.

 

Thanks

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.Correct answer
    Legend
    Jan 22, 2025 2:36 AM UTC

    Hi @Will..,

    Are you still experiencing this issue? Like @Ann Bens, I'm not seeing this either and I'm on macOS, an M1 MacBook Pro. I hope we can help you with this.

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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    4 replies

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    Nov 14, 2024 10:52 PM UTC

    Not seeing this on windows.

    Post computer specs, OS , sequence and export settings.

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      Community Manager
      Rach McIntireCommunity Manager
      Community Manager
      Nov 14, 2024 10:41 PM UTC

      Hi  @Will.. ,

      Thanks for submitting your bug report. We might need a few more details to try to help with the issue. Please see; How do I write a bug report?

      Sorry for the frustration and thanks for reaching out.

      Best,
      Rach

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      Will..Author
      Inspiring
      Jan 9, 2025 11:14 PM UTC

      What new details do you need? This is easily repeatable. All you do is go to h.265 and deselect audio, then it automatically turns off HARDWARE encoding, which then takes forever to export.

      I'm on MacStudio M1 Ultra, on PR 2024, and PR 2025.

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      Kevin J. Monahan Jr.
      Kevin J. Monahan Jr.Correct answer
      Legend
      Jan 22, 2025 2:36 AM UTC

      Hi @Will..,

      Are you still experiencing this issue? Like @Ann Bens, I'm not seeing this either and I'm on macOS, an M1 MacBook Pro. I hope we can help you with this.

       

      Thanks,
      Kevin

       

      Translate
      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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