Lascarache Cristi

Participant

Question

Captions not working

Forum|Forum|2 years ago
May 25, 2023
4 replies
413 views

When pressing the creation captions it should load a bar indicating the state and competition rate of the captions, but for me, it's just stuck in the beginning of the loading and even waiting 3 or 5 minutes doesn't change the progression. Before the update, all was working fine.

Editing

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Participant

Bumping this because I'm dealing with the same issue on my desktop, though not my laptop. Using Windows 10, started when I used 23.4 and contined on 23.5. Issue even persists after rolling back to 23.0.

Community Expert

Community Expert

I responded in the bug report on this issue:

https://community.adobe.com/t5/premiere-pro-bugs/cannot-create-captions-from-transcription/idi-p/13766016

Stan

Participant

I'm having the same issue with 23.4 version. I can't use the captions

Community Expert

Community Expert

KroSty,

I don't recall any other reports of this issue.

I have no space between the Extract and CC buttons. Are you seeing that before you press the CC button?

You are referring to the 23.4 update? Double-check your version: Help -> About.

Is this a source media transcript? Or static sequence transcript?

Stan

Lascarache CristiAuthor

Participant

Also there is this tiny wheel spinning over and over, i don't know if this has something to do with the problem