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Participant
November 10, 2008
Question

Capture device offline

  • November 10, 2008
  • 32 replies
  • 51426 views
Well after getting all psyched up to start my first project in CS4, I've hit a bit of a snag.

No matter what I do, I can't get cs4 to capture from my Sony HDR HC3. The strange thing is that it can definitely see the camera because the playback transport buttons actually work. I can make the camera play and rewind etc from the capture panel. The all important RECORD button remains ghosted however and there is a message across the top that says Capture device Offline.

Any suggestions are greatly appreciated.

Dell T7400
12 gigs RAM
Vista 64
Adobe CS4
HDV footage.
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    32 replies

    Averdahl
    Community Expert
    Community Expert
    November 10, 2008
    Most important, go to Project > Project Settings > General and change Capture Format from DV to HDV.

    /Roger
    Ann Bens
    Community Expert
    Community Expert
    November 10, 2008
    You need to get the camera online.
    First connect camera to pc and set it to hdv. Start Premiere and set the project setting to hdv.