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shanesmane
Participant
November 6, 2019
Answered

CC 2020 SUPER LAGGY

  • November 6, 2019
  • 33 replies
  • 45447 views

I am trying to do work in premiere 2020 and its super laggy i cant even edit a video because it was so laggy, is anyone else having these issues?!

    Correct answer RjL190365

    Sam,

     

    I had previously warned other users about mismatching the relative performance of the GPU with regards to that of the CPU. Many of the users that I responded to - and I am currently guilty of that myself - combined a relatively powerful CPU with a relative weakling of a GPU. Your system is clearly the opposite: That GPU is clearly overqualified for the CPU that you're using. Premiere Pro really works best when the relative performances of both the CPU and the GPU are closely matched. However, that RTX 2080 Ti significantly outperforms that i7-9700K, making that build just a waste of money as configured.

     

    Still, that does not explain the fact that Premiere Pro itself could have been better-engineered than the half-baked agglomeration that it currently is.

    33 replies

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    March 5, 2020

    This thread has become a catch all one where every single person with performance problems merely piles onto the OP's post. Please, first check system requirements, then, create your own post with full system specs. This thread is now locked.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    R
    restoringthefaith
    Participant
    February 20, 2020

    I'm STILL having these issues, laggy when I push play. Jumps back several frames and tries again. Impossible to edit. I just updated PP 2020 to try to fix it and no dice.

     

    Windows 10 64Bit

    Ryzen 9 3950X

    64GB RAM

    MB: MPG X570

    Nvidia 2080TI 

      R
      rossb76947603
      Participant
      March 2, 2020

      Is anything going to be done about this? I got in contact with Adobe, they did a screen control thing and changed a load of things on my preferences but has changed absolutely nothing. I'm in a few editing groups here in the UK, and lots of people having these same issues. Anyone at Adobe willing to respond? Premiere Pro is pretty useless and not overly useable at the moment. Very frustrating. 

        Mocho Cinematic
        Mocho Cinematic
        Inspiring
        March 5, 2020

        Adobe couldn't care less as long as we keep paying them. I was with tech support with screen share and they said it's working perfect, everything was normal when I couldn't even playback 1080P without tons of lag!!! Absolute joke.

        My machine should be editing 6K/8K and I can't even play 1080P. 

          G
          goplatinumgroup
          Participant
          February 17, 2020

          It is unbelievably laggy, I can barely edit video and all I have is a single file imported into the project window and timeline. This is delaying me drastically at work and I am super frustrated

            quasimontecarlo
            quasimontecarlo
            Participant
            February 16, 2020

            Mac pro 2013 high set up. Mac osx mojave 10.14.15 PLEASE HELP!!!!!!!!

            Same issue from the update to 2020. It is almost unusable. Playback marker on timeline has a regular lag. Every like 3 seconds the software freeze for about 1 or 2 seconds. This happens regularly making impossible to move clips on timeline, but also opening context menus. Every operation has to be done inside the time premiere is working.

            Tested playing a wav file not a 6k footage. Same thing with legacy titles or color matte. Audio syncing of editing also lags when moving clips on timeline.

            2nd problem I saw is that if you leave premiere open for an amount of time (10 minutes) without using it, when you switch back to premiere it is even more laggy especially on playback. You are forced to restart the program.

            franceenp53140727
            franceenp53140727
            Participant
            February 14, 2020

            I'm about to break my MacBook Pro. I've been editing a wedding video for months now and the lag has me ripping my hair out. How do I get previous versions of PP? I have tried everything, updating everything, switching the playback GPU. Still slow. Takes 10 seconds to even pause my video and like 1-2 mins to catch up on a frame. 

            MyerPj
            Community Expert
            MyerPjCommunity Expert
            Community Expert
            February 14, 2020

            You're using Proxies? If not, you know what to do...

              R
              RHockrow
              Participant
              February 12, 2020

              Anyone having issues with the 2020 update (this would apply for a few years actually) I've discovered something that to me feels liek discovering fire, and I wanted to share. (Apologies if this is old news to some) This would apply to anyone who uses MARKERS! 

               

              I do big feature docs of various kinda and always have a team of assistants marker every clip within the project. Not only do I have them make markers, but I have them stretch the marker so when you look at a clip in the source screen you can read whats in each marker. (important context) 

               

              For those using markers might have seen something pop into their markers that reads "conflicting field data." If you seen this, is no big deal becaue it just means two markers have overlapped. However, if you add a third overlap, or god help us a fourth, this will cause an issue. (to be polite about it) What happens is for some god forsaken reason premiere starts doing metadata in the background and not only combines the markers, but starts creating different combinations of those said markers. If you drag your mouse over a marker that is multipule times overlapped it will like computer code thats 20 lines deep. This is a lot of data and it will cause the project to become unusable. Once I discovered this, I realized my issues with premeire, long load times for team project, long wait times to take in updates, and of course the beach ball from zooming into that part of the timeline, all lead back to what I'm calling "THE CONFLICTING FIELD DATA GLITCH." If you rid your project of these conflicting field data, you'll be smooth sailing. Hopefully your projects are smaller than the 80 terebyte ones I'm working on. But once I weeded the garden so to speak, perfection. 

               

              Side note, ADOBE, if this is a problem, you should stop us from having overlapping markers. Put a fail safe plan in place because my guess is you don't know this problem even exsits, nor would any end user. The only reason I discovered it is by trying to rule out another problem and then seeing the code lines from the conflciting field data which made it click in my head that this was an issue. 

               

              Hope this helps someone. 

              MyerPj
              Community Expert
              MyerPjCommunity Expert
              Community Expert
              February 12, 2020

              Hock! Good post, you might want to put it where the Adobe engineers look for bug reports, enhancement requests etc... over at UserVoice. Give it a nice title to do with markers or search for an existing thread that might already have votes. You can post a link back here so people seeing this can click over to your post and upvote it. That's how adobe knows what people need.

               

              Here it is: https://adobe-video.uservoice.com/forums/911233-premiere-pro You can use a search box on the bottom right and look for previous reports to see if there is one that already has votes that you can upvote and comment. Otherwise post a new report and either way, post a link back to here so people reading this with a similar problem can go and upvote. Adobe engineers see the posts over there, and higher vote counts make a bigger impression.

              E
              Evan the Editor
              Participant
              February 7, 2020

              SAME! What the heck Adobe! why is your software so crap and not optimized to perform efficiently? I'm running on an iMac pro with 3 GHz intel xeon W with 32GB 2666 Mhz DDR4 RAM / Radeon pro vega 56.

              At home I am using a PC with AMD Ryzen 9 3900X with RTX 2080Ti. 

               

              Both of these computers should have no problem and NO lag when scrubbing through footage... But why am I having lag issues when trying to playback/scrub through footage?!?! Before the most recent update, I was having no issues at all so we all know it's Adobe Software issues. Please fix!!!!

              J
              jim brodie
              Participating Frequently
              February 8, 2020

              After much frustration and experiments I found that switching the Video Previews to I-Frame Only MPEG worked at solving the horrible playback stutter.  Why on the earth can't Adobe send a email blast bulletin to all Creative Cloud users when a bug of this magnitude happens!!!!????

              S
              steinarw51766400
              Participant
              February 8, 2020

              Okey, how/where in the menu do you switch to I-frame only MPEG? I will try that, and hopefully the playback will be less stuttering.

              A
              AVBEST
              Participant
              February 7, 2020

              [abuse removed by moderator]

                F
                fefeo25352467
                Participant
                February 4, 2020

                I'm having horrible issues as well – of course on a beast of a machine that should go through footage like a hot knife through butter (what it also did until this week)!

                 

                What seemed to help a little bit:

                1. Turned off Wifi (don't know if that is actually helping or not)

                2. deleted all the Cache - even tough after it was still super mega laggy

                3. unselected all active Sound Tracks (I had a couple of active ones - with a blue box).

                 

                That helped to bring the laggyness to a 6 second stop before playing back footage instead of a 30-second delay ...

                 

                Mocho Cinematic
                Mocho Cinematic
                Inspiring
                February 4, 2020

                I have been trying to contact Adobe directly, I even had Jason Levine reaching Adobe to help me out.

                I really feel like Adobe is in absolute denial about the problems. They don't seem to reply about these issues and they seem to focus on the machines being the problem! This forum is filled with post like this. I myself can't use Adobe at all on my Windows machine which is a monster. 

                 

                I did notice stability is much better on mac os then windows. It's ridiculous that they are charging so much money for this. 

                dugad29705834
                dugad29705834
                Inspiring
                February 1, 2020

                Same problem here on a ryzen 3600 32gb 3600 ram. So inefficient the mouse even lags while playing back the timeline. Premiere Pro 2020 is a pile of flaming trash.  What a huge dissapointment. Look for other sofware, Adobe has lost it.

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