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seanm26465610
Participant
March 5, 2023
Question

colour matte file naming

  • March 5, 2023
  • 3 replies
  • 230 views

In Premier Pro ( Creative Clound)  - when activating a black spacer or a colour matter the option of creating the frame size no longer appears and Premier goes straight to naming the file without actually creating it. After several attempts the naming box appears and it progresses as it should.

This topic has been closed for replies.

3 replies

seanm26465610
Participant
May 2, 2024

Hello Kevin

Thank you for the response.

Let me try and explain this problem a bit more succinctly

Premier provides the option to create a colour matte which you can drop into any time line, change the colour, change its size etc

However, when you go to the drop down menu and select New black video or colour it takes a number of attempts to create the file before you can name it as a file to use later.

Selecting File-New-Black Video does not generate a new colour file, this should be immediate not after multiple attempts?

The same problem exists for. File-New-ColourMatte. A saving box will come up but you cant save the file


Sean Meltzer

Kevin J. Monahan Jr.
Community Manager
Community Manager
May 3, 2024

Hey Sean - @seanm26465610,

I see the issue when I do not have the Project panel selected. Does everything work as expected when you have the Project panel selected? Let me know.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Kevin J. Monahan Jr.
Community Manager
Community Manager
May 2, 2024

Hello @seanm26465610,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the team's lack of response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the required information here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Ann Bens
Community Expert
Community Expert
March 5, 2023

Reset preferences, see if that will help.