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Known Participant
January 28, 2025
Question

Consistent crashing when you change a filename in explorer (PPv25.1.0)

  • January 28, 2025
  • 2 replies
  • 144 views

In Premiere Pro (v25.1.0 Build 73 on Windows 11 computer) and Media Encoder. If I go to export media, select the location. Then try and rename a folder using the explorer dialogue box that comes up... It consistently crashes every time I try. I can go in, hit rename on a folder, rename it, but as soon as I escape the renaming it crashes. Anyone else having this issue?

 

More info:

Windows 11 v24H2

OS Build 26100.2894

CPU: AMD Ryzen 9 7950x3D 16 Core

Ram: 64G DDR5

GFX: NVIDIA GeForce RTX 3090

Hard Drive: Working off a network share - Synology Rackstation over 10gbit fibre, but also happens if I try and rename something on the desktop for example. With is an NVME drive. And same happens on an internal mechanical drive.

2 replies

dhtbrowneAuthor
Known Participant
January 28, 2025

Sorry have added more info now

IanB_360
Community Manager
Community Manager
January 28, 2025

Hi @dhtbrowne 

Thank you for taking your time to file a bug report. What version of windows 11 is your system running? If you could just jump to the link here  How do I write a bug report and follow the steps to providing more information about your bug, we will gladly take a look.

Thank you

Ian