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Participant
March 12, 2023
Question

Constant crashing after upgrading to RTX 4090

  • March 12, 2023
  • 25 replies
  • 5048 views

I'm at my wit's end with this, the short of it was I was having a lot of issues with Premiere last year. I now have the following:

 

Intel i9 13900k

RTX 4090

64GB of DDR5 6000Mhz RAM

Editing drives are all Samsung 980 Pros

 

Premiere Pro is legit unusable for me, I open it and it constantly crashes, I've tried reinstalling Premiere, installing older version, clearing cache and all other settings. I've reinstalled video drivers and older video drivers, but at this point I'm at a loss. I can't get client work done so I've had to resort to installing Davinci Resolve to try and edit (Davinci seems sweet but I've always used Premiere and it's just so much more comfy for me).

 

I've looked all over the internet and I can't seem to find any help for this issue, so thought I'd create a post about it. I did notice today that I finally got some sort of error message when Premiere launches stating that my video driver (531.18) is unsupported but I had already tried installing older drivers and I'm experiencing the same issue. 

 

I have tried other projects as well, but the issue seems to carry over pretty much no matter what.

This topic has been closed for replies.

25 replies

Participant
March 14, 2023

Yep, it was a fresh install of windows 11 and I actually just did a reformat just in case. 

MyerPj
Community Expert
Community Expert
March 13, 2023

Your hardware looks pretty cool. Did you do a clean (brand new) install of Windows (11) on one of your 980 pros?

Participant
March 12, 2023

Ah, forgot to mention I tried the studio driver as well and experienced the same issue. And in the past I never had to use the studio driver, but I did try this and it didn't resolve the issue.

R Neil Haugen
Legend
March 12, 2023

Follow Ann's suggestion. Nvidia has been pushing out a bunch of crappy drivers in general over the last few months. And the game-ready drivers you do not want to use with video editing software.

 

Neil

Everyone's mileage always varies ...
Ann Bens
Community Expert
Community Expert
March 12, 2023

You have installed the game driver but you need the studio driver for editing: 528.49.

Do a manual clean install and deinstall Experience app.