Crash when using 'Replace Footage' Function

Forum|Forum|8 years ago
August 3, 2017
23 replies
9426 views

This is a continuation of a thread that was closed, but this issue is not answered or resolved. (LINK)

I'm experiencing a consistent issue when attempting to replace footage by Right-clicking on the clip in the Project Bin and selecting "Replace Footage". I get the dialog box to select the replacement and then I get one of three outcomes:

1. Premiere crashes suddenly and completely. (45% of the time)

2. The Dialog box goes GREY and remains on screen. You cannot close that box. No replacement took place. (45% of the time)

3. The replacement completes successfully. (10% of the time.)

This started on upgrading to CC 2017 in January.

I'm replacing footage several times an hour, so this has a huge impact on my workflow. A fix would be welcome!

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Kevin J. Monahan Jr.

Community Manager

Hi devans_scout,

Sorry for this issue. Did you ever find a solution? Please let us know if you have or if you still need help.

Thanks,

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

D

devans_scoutAuthor

Known Participant

Hi Kevin, thanks for the help.

Nope, I have yet to find a solution to this. My workaround is to save my work and shut down Premiere anytime I need to replace footage. It never (?) fails on the first try if you've just started up Premiere. After that it seems like a coin flip whether it'll succeed or crash. Actually, to be more accurate, your odds worsen each time you replace footage and it will eventually crash.

The workaround is very disruptive and time-consuming, as you can imagine. Any help you can provide would be welcome.