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Participating Frequently
January 1, 2025
Question

Crashing

  • January 1, 2025
  • 5 replies
  • 384 views

My Premire pro any versions keeps crashing on to my upgraded pc everytime i import a footage on the timeline how to do i fix it?

5 replies

Community Manager
January 2, 2025

Hi @Sanjay50B9,

 

Welcome to the Premiere Pro forums! We are glad to see you here.

 

As mentioned by the other users we need a few more details to help with this issue. Please see: How do I write a bug report?

 

I hope we can help you soon. Sorry for the frustration! 

R Neil Haugen
Legend
January 1, 2025

You didn't give the full information specified. Please do.

Everyone's mileage always varies ...
Participating Frequently
January 1, 2025

Device name DESKTOP-1J97CQL
Processor AMD Ryzen 7 5800X 8-Core Processor 3.80 GHz
Installed RAM 32.0 GB (31.9 GB usable)
Device ID FE461704-5EE1-4FA9-B8AD-99C146123D85
Product ID 00326-10082-26054-AA876
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

MyerPj
Community Expert
Community Expert
January 1, 2025

See the post below for some info we need.

Info needed for a bug report

R Neil Haugen
Legend
January 1, 2025

No clue. Give useful information we can try to help.

 

OS/CPU/RAM/GPU, the media used, very specifically, and any effects to start with.

Everyone's mileage always varies ...