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Robert36289797wsmx
Participant
October 12, 2024
Question

Crashing all the time

  • October 12, 2024
  • 3 replies
  • 280 views

I have fixed it so there is only 1 graphics card associtated with Premiere Pro and it worked for 1 day and then the next time I want to use it. It crashes over and over again. I get about 1-2 minutes of use before it crashes. Why do I have a subscription to a program that will not work properly. The last fix, took me 2 hours and me finding someone other than Adobe to get it to work. Please fix your program or stop charging for it.

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    3 replies

    jamieclarke
    Community Manager
    jamieclarkeCommunity Manager
    Community Manager
    October 28, 2024

    HI @Robert36289797wsmx - We are checking in on your issue, have you been able to solve it?

     

    May we have more information in order to help? See, How do I write a bug report? 

     

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    October 14, 2024

    Updating the status of this bug report.

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    jamieclarke
    Community Manager
    jamieclarkeCommunity Manager
    Community Manager
    October 14, 2024

    Hi @Robert36289797wsmx - May we have more information in order to help? See, How do I write a bug report? 

    If your problem has been solved please provide the solution that you discovered so that it can help someone else experiencing the same issue in the future.

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