Crashing is just a part of life now

Question

I'm at a loss of what to do.Premiere just crashes and crashes and crashes.After Effects is a little better.Media Encoder is pretty terrible.Im working on large (30 min) and small scale projects (2 min or smaller).The problems occur in various forms. It could be when importing clips, it could be when moving or cutting a clip on the T/L, it could be while exporting. It could be a heavy lag when trying to watch a T/L.My specs are as follows: Windows 10Nvidia Quadro M400064GB RAMIntel(R) Core(TM) i7-6900K CPU @ 3.20GHz, 3201 Mhz, 8 Core(s), 16 Logical Processor(s)Samsung SSD 950 PRO 512GBWorking off a Synology NAS DS2415+ (100TB - 50/50 RAID)I dont want work arounds, they dont fix the problem, they just divert around it (given the name). It shouldn't be this difficult.I've uninstalled, and reinstalled, both adobe and windows. Im the administrator on the PC, windows defender has exclusions with Premiere and Media Encoder.

Kevin J. Monahan Jr. · Accepted Answer

JamesC,Do you have any suggestions for hardware that may increase the connection and speed between the NAS and the PC so as to limit this possible bottle neck?My suggestion is to work with a video VAR in setting up your network for working with Premiere Pro. Setting up several Premiere Pro nodes in a shared environment is not a casual task. Premiere Pro has special configuration needs to function properly in any networked environment.For example, the media cache should live locally not on the server. That is but one of many items necessary for Premiere Pro to function properly. Do you have access to such a specialist or have the budget to hire such a company/engineer/specialist?If you have no other options other than this standard NAS setup, you can try various tuning setups to make sure your system will function.Here is some additional info that may be helpful:Networks and removable media with Digital VideoIf you were to start over, the proper technology to use for a shared video editing environment is a dedicated SAN connected via fiber channel. A system like this is much more robust and set up to function with the proper speed, redundancy, and stability. Other networked environments are subject to unexpected behavior.That said, there are some true believers out there. With the proper hot rodding, a NAS can work out for you with the proper pipes, black boxes, and settings. Check out this article: 45 Drives: How to Tune a NAS for Direct-from-Server Editing of 5K VideoPlease come back with any questions or observations.Thanks,Kevin

Carlos Ziade · Answer

If you are on the latest PP update, it might be related to your CPU not

being perfectly compatible as it is not Generation 7 or above

But as Kevin advised, NAS is problematic ...

Dunno if Kevin-Monahan would advise this for shared and team projects ?:

https://www.studionetworksolutions.com/evo/

Haven't tested it, but at a TV I work for we were in contact with them and they provided

a live demonstration on EVO Prodigy and ShareBrowser

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded