Moving to the Ideas forum   Thanks, Kevin   ... View more

Hi, What if you use in and out points instead of a Work Area? Is the shortcut working then? Can you try pressing Shift at launch and deleting media cache from the reset options dialog box? That will also clear current media cache.    What is the original source footage and which device created the files?   Thanks, Kevin   ... View more

Hello, Thanks for the post. See this post: https://adobe.ly/4heFcRC. Is that the issue you're seeing? Let me know.   Thanks, Kevin   ... View more

No reponse yet. I'll ask again.   Thanks, Kevin   ... View more

Hello, Thanks for filing the issue. The team appreciates the information and the screen movie. I hope they will be along shortly to assist you with the bug. Sorry for the frustration.   Thanks, Kevin   ... View more

Hi, I read your message. What wasn't working for you? Maybe @R Neil Haugen can assist. I hope we can help you. Sorry for the frustration.   Thanks, Kevin   ... View more

Hi, Thanks for the question. A similar issue is being experienced by others. Updating Windows runtime seems to fix it. Can you try that? See also this post: https://adobe.ly/492dl4T.   Thanks, Kevin   ... View more

Hi @Enumcluck, I heard from the team. It's fixed in Beta. Can you check it out?   Thanks, Kevin   ... View more

Hi, Thanks for the message. I hope I can help you. Regarding the Return Key Not Rendering Effects: You're absolutely right that pressing Return used to trigger rendering in the timeline. In Premiere Pro 25.5, there were some changes to keyboard shortcut defaults. It’s possible that the shortcut was removed or reassigned during the update. You can manually reassign it by going to:   Premiere Pro > Keyboard Shortcuts Search for “Render Effects in Work Area” or “Render Selection” Then reassign Return/Enter if it’s currently unassigned.   Does that fix the issue?   About your issue you're seeing with H.264 (Match Source Adaptive High Bitrate), it could be related to GPU encoding, bitrate spikes, or how transitions are being processed during export. A few things to try: Switch to Software Encoding In the Export Settings dialog, under Encoding Settings, change Performance from Hardware Encoding to Software Encoding. This can help avoid GPU-related glitches.   Try a Different H.264 Preset Instead of “Match Source Adaptive High Bitrate,” try “High Quality 1080p HD” or manually set a CBR (Constant Bitrate) around 20–30 Mbps.   Clear Media Cache Go to Premiere Pro > Preferences > Media Cache and clear the cache. Corrupted cache files can sometimes cause export issues.   Check for Plugin Conflicts If you’re using third-party transitions or effects, try disabling them to see if the issue persists.   Let us know if any of these steps help, or if you’d like to share a sample project file for deeper investigation. We’re here to help!   Best, Kevin   ... View more

Hey there, Sorry to hear that. If checking the box won't work, have you tried resetting preferences. Press Shift at launch to access that capability. You will lose settings, however. I hope the advice helps.   Thanks, Kevin   ... View more

Hi,  I read your post. I am so sorry that you are still experiencing this problem. I will alert the product team once more. I hope we can help you fix this issue ASAP>   Thanks, Kevin   ... View more

Hey JM2017, Thanks for the note. I'll move this into the Ideas forum. I think that's the right move for this thread.   Thanks, Kevin   ... View more

Hi, Thanks for the message. Is the media cache local or on the NAS? If the latter, can you try setting the media cache to a local drive and see if the same thing happens? Check also the media cache permissions or RAID drive access, which have been flagged as potential causes. I hope the information helps. Let us know how it goes.    Thanks, Kevin   ... View more

Hi, I read your note. Have you tried using proxies using H.264 in a QuickTime container? See if that works for you.   Thanks, Kevin   ... View more

Hi, What kind of hard drives are you using? Local or a NAS or SAN? Network speed can often hamper playback and connectivity. Please let the team know what your hardware setup looks like.   Thanks, Kevin   ... View more

Hi, Thanks for the message. I see that your comp panel is not displaying an image. Can you try updating GPU drivers and restarting the computer? Please also try other media and see if that makes a difference. Sorry for the issue. I hope we can assist you here.   Thanks, Kevin   ... View more

Hi, Thanks for the message. I read your note. Sorry I don't have the answer to this, but I'm sure a developer will come along to help. Sorry for the delay in assistance.   Thanks, Kevin   ... View more

HI, I read your message. Sorry you're running into this—sounds really stressful. A few things to try: Restart After Effects and your computer. Clear your disk cache (Preferences > Media & Disk Cache). Try importing the old project into a new AE file (File > Import > File). Check the Auto-Save folder in your Documents—there might be a backup. If possible, open the file on another machine or AE version. Let us know what version of AE you're using and if you see any error messages. Happy to help further!   Thanks, Kevin   ... View more

Hi,  I read your message. The crashing you mentioned is unusual, for sure. Can you try some of these troubleshooting steps? https://adobe.ly/48k6xPX. Let me know how it goes.   Thanks, Kevin   ... View more

Hi Dennis,  Thanks for the question. Let me see if I can ping or loop in a product team member to get you a definitive answer. Sorry for the delay in responding.    Thanks, Kevin   ... View more

Hi, Let us know if @Ernani23050591fe6q's workaround held for you. Sorry for the frustration.   Thanks, Kevin   ... View more

Sure. I can pass it along.    Thanks, Kevin   ... View more

Hi ShaunD, Thanks for the post. Can you show a screenshot indicating the issue? I think a product team member, or I may need to look at that to determine what's going on there. I hope we can assist you.    Thanks, Kevin   ... View more

Hi Kuro, I read about your issue. I heard that you lost your projects. Can you tell us more information about what you were doing when you lost them? Let us now more, so we can help you. Sorry for the frustration.   Thanks, Kevin   ... View more

Hi, Thanks for the question. As I understand it, you can use expressions workflows with Faux Styles, but that isn't supported directly through ExtendScript alone. Hopefully, a community or team member can contribute more to this conversation. I appreciate the question.    Thanks, Kevin     ... View more

Thanks for the feature request!   Cheers, Kevin   ... View more