That's fine, @ewdfefw, Sorry we couldn't help you at this time. However, we are standing by should you ever need help with this app again. I wish you luck in all your projects.   Cheers, Kevin   ... View more

Awesome! Thanks for letting us know @Gomi28692138orrr!   Cheers, Kevin   ... View more

Hey @hashem_A, Try turning off spatial audio in the camera settings. Then, it should work as expected. I hope that helps you and welcome to the forum.   Thanks, Kevin   ... View more

Hello @pijer hujer, Thanks for the message. Welcome to the forum. Try turning off "spatial audio" in your camera settings and see how it goes from there. A report back would be ideal. I hope the advice assists you. Take care.   Thanks, Kevin   ... View more

Oh, thank goodness, @brendont4214228! And thank you for reporting on what worked. It may help someone in the future. I'm glad you're here.   Cheers, Kevin   ... View more

Hi @sekar_saravanaa, Thanks for the message and welcome to our forum. I have edited the label for your post as "SDK" so it will draw the appropriate attention to those that might be able to reply more readily. I hope that's OK. In the future, you may want to do the same, should you have more scripting related questions. I hope we can help you shortly. Sorry for the hassle.   Thanks, Kevin   ... View more

Hi @Shelby38917724svyr, Thanks for the message and welcome to our forums. I am sorry you have not gotten a response yet. It seems like your system can definitely support a second monitor, but you might try a different USB-C port as they do not all offer the same throughput, as I understand it. I also wanted to ask about the type of footage you are editing. Have you tried transcoding the media or using proxies? Let the community know. I hope we can help you.   Cheers, Kevin   ... View more

Hey there, @dina_1607, I read your message. Thanks for that and welcome to the forum. Yes, some available tutorials are quite dated. I have raised the issue with the product team. I understand that they want to leave them up for now, but it is confusing that they are in a different place than the new ones. I will continue to ask the team to update the tutorials to bring the whole site into an updated state. I apologize for the uneven learning experience. That said, the community is here for you. I am a longtime instructor for video editing, so you can count on me. Others that are passionate teachers and experts are also here for you. Of course, I'm always available via PM at any time here. I hope we can be helpful while you are learning this awesome tool!   Cheers, Kevin   ... View more

I'm having a little trouble placing my custom watermarks into the lower right corner. They seem to want be centered. Is that the case with your watermarks? If you have time to check that out, let me know.   Thanks, Kevin   ... View more

Hi @ip Edit, I fixed the links. Sorry for the delay.   Cheers, Kevin   ... View more

This doesn't sound like a Premiere Pro issue, @malwa_94, but we can move your post. Let us know which app you are referring to.   Thanks, Kevin   ... View more

Have you copied the entire folder structure from the CF card to your hard drive, @Shawn34650588h1rw? That is the right method so that Premiere Pro can discern identically named clips. Please try a test and report back. I hope the advice helps.   Thanks, Kevin   ... View more

OK. Thanks for the reply. I guess my hunch was wrong. I hope the team or a community member might step in to help you. I hope so. Sorry for the lack of a response so far. Take care.   Thanks, Kevin   ... View more

Hi @ewdfefw, Sorry you are having problems with Rush. Would you like to troubleshoot? What kind of computer or device are you using? What are the specs? Are you shooting clips with the phone or a camera? What is the format of the media. With more information, I'm sure we can solve your performance issues.   You can fade audio with the dissolve transition. It's for audio and video, actually. RTL Language support is in Premiere Pro, not Rush. Sorry about that. You can delete projects from the main projects window. Click the menu with the three dots and choose "Delete Everywhere."   Rush is not as fully featured as Premiere Pro. My apologies. I hope I can help you get back on track.   Take Care, Kevin   ... View more

Hello @tilen_3002, I noticed a few others having a similar problem. I'm not sure why that happened to you if you able to do the same in the past. You may want to contact us here: https://helpx.adobe.com/contact.html. That way we can look at your subscription and see if you are entitled to export as you wish. In the meantime, you may want to try uploading to YouTube via exporting to your device first and then upload. Sorry for the frustration.   Thanks, Kevin   ... View more

Hi @amckinnell, For subscription issues, kindly contact us here: https://helpx.adobe.com/contact.html   Thanks, Kevin   ... View more

Hello @Noyster2, Thanks for the question. You might try focusing on the "End" parameter. Set a keyframe at the beginning of the timeline for End and set the value to 0. Move to the second keyframe and set that value to 100. See if that works for you. I sure hope so. Take care.   Thanks, Kevin   ... View more

Hi @Nicolas26729932wttx, Thanks for the message. Welcome to the community. I hope we can help you. Tell us, have you updated Windows recently? Do you have a dual monitor setup? Sorry for the issue.   Thanks, Kevin   ... View more

Hello @Temak1n, Thanks for the question and welcome to the forum. I am Kevin from Adobe Support and I am a moderator here. I would first check the media you are working with. Transcode the footage to an editing codec like ProRes and see if that solves it. You can also try a clean reinstallation of your GPU driver. Make sure it is the studio driver. I hope the advice helps.   Thanks, Kevin   ... View more

I suspect it will. Long GOP formats take a lot of horsepower compared to an editing codec like any flavor of ProRes. I've always considered Long GOP originals a pain to work with. I like my  editing sessions to go smoothly without hiccups, stutters, or sluggish playback. I want that "buttery smooth" playback and will always create proxies or transcode. As an editor, I prefer to get all camera originals to ProRes and edit and export with them. With ProRes files and render files that match those ProRes files can be used to create a ProRes master in a process called "smart rendering." Exporting via that method is very, very fast and reliable. You never have export problems with that workflow. It does require a lot of drive space, but you can recover that space when deleting the files after the master is delivered.   I hope the advice helps. Try a test and let me know if that smooths out your workflow.   Cheers, Kevin   ... View more

Hi @ColbyFulton, Thanks for the reply. I hope a product team will help shortly. Is your Canon footage 4:2:2 10-bit? My hunch is that your performance issue might improve if you transcode that footage. Can you try a test? The new UI might be causing issues for you, as well. Are you using dual monitors? I hope we can help you find a solution for better performance. Sorry for the hassle.   Thanks, Kevin   ... View more

Hi @jmacleod92, I think we need to call @mayjain back to the thread to see the results of any testing that was supposed to take place. I hope that they stop by soon. Sorry for the frustration.   Thanks, Kevin   ... View more

Hi @jmacleod92 l, Sure. I hope your post gets more traction here. I appreciate the information and screenshots you shared. Very helpful. I hope a product team member or Adobe Expert will step in shortly. Sorry for the issue.   Thanks, Kevin   ... View more

Hello @ColbyFulton, Thanks for the post. I appreciate you sharing your test results. What kind of footage are you testing? Is it on an external drive? If so, how is it connected. I ask because I don't see such problems. Performance is largely dependent on the footage. These days, camera, mobile device, and drone manufacturers release file types that are more and more compressed, like 10-bit 4:2:2 HEVC, for example. Many computers can't even play back those files. So, perhaps I can help you with better performance. A quick troubleshooting step is to press Shift at launch. Delete the media cache. You might also try the new Beta which has performance improvements in the Timeline. Let us know how any further testing turns out.   Thanks, Kevin   ... View more

Weird. Is it diabled (greyed out)? Do you have a screen shot? Hope to assist.   Thanks, Kevin   ... View more

Let us know how we can help you get started.   Cheers, Kevin   ... View more