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J
JM VOA
Inspiring
May 5, 2025
Answered

Export Video result is squeezed/distorted

  • May 5, 2025
  • 4 replies
  • 247 views

I'm on a Mac M1, with the latest Premiere version 25.2.2.

 

After a batch export to H264 using Media Encoder, the video result is distorted, compressed, squeezed),

the frame size is indeed 1920 X 1080 but the content is not! it is scaled down on the Y axe, (please see pict.)

This happened a couple of time so far, any explanation please? is this a bug?

Thank you

    Correct answer JM VOA

    Simply restarted premiere. did NOT clean any cash or preference.

     

    Worth maybe mentioning, there were 3 sequences in the batch export in Media Encoder,

    only one was distorted, the rest were good.

    Also this distortion did NOT happen to the same sequence, but it happened to random ones.

     

    4 replies

    J
    JM VOAAuthorCorrect answer
    Inspiring
    May 5, 2025

    Simply restarted premiere. did NOT clean any cash or preference.

     

    Worth maybe mentioning, there were 3 sequences in the batch export in Media Encoder,

    only one was distorted, the rest were good.

    Also this distortion did NOT happen to the same sequence, but it happened to random ones.

     

      R
      Community Manager
      Rach McIntireCommunity Manager
      Community Manager
      May 5, 2025

      So, the new export worked correctly? That's good news. Did you do anything like restart Premiere or refresh preferences, or did it just work again the second time around? I'm glad to hear it's working as expected.  Let me know if it happens again. Happy editing.

      J
      JM VOAAuthor
      Inspiring
      May 5, 2025

      Thx Rach for your reply...

      I cant upload the video for copyright issue and for it is +750Mb.

       

      Attached are the render settings. Using these SAME settings, I exported again and the output is good!

      I'd be very happy to help, just ask me.

        R
        Community Manager
        Rach McIntireCommunity Manager
        Community Manager
        May 5, 2025

        Hi @JM VOA,

        Thanks for the message. Welcome to the forums. From the image, it looks incorrect.  Can you send your sequence and export settings to see if anything strange is happening there?  If you have time, please give the team a few more details.

        See: How do I write a bug report?

         
        I hope we can help you soon. Sorry for the weird distortion.

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