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Participating Frequently
October 24, 2023
Answered

Exported playback glitch

  • October 24, 2023
  • 27 replies
  • 1257 views

Need help! Exported video glitches and freezes at random parts of the playback. I am using phone camera footage, this has NOT happened on any other the projects I'm working on. I have looked up many similar questions on here and have tried multiple things. Anyone know what could be the issue. I need this fixed to be able to do my job.

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Correct answer Christian.Z

Try using Handbrake to re-encode the footage. Let us know if that helps so we can narrow down the issue

27 replies

MyerPj
Community Expert
Community Expert
October 26, 2023

I downloaded the first two, 1 was 720p and the other was 1080p. The only odd thing I could see was when I first put it into PP and I was just dragging the playhead over the footage, and I could swear I saw some green stuff, especially in the lower right area...but I couldn't find a frame to settle on to see it. Otherwise, I put it into a 1080p sequence and exported with match/high bit rate h.264 and it looks OK. I export 22mins. I couldn't find a glitch. I didn't convert to cfr, I just tried the clips as is. 

 

Are the glitches random or happening in the same spots each time you export?

Participating Frequently
October 26, 2023

^ this is the raw footage before the vfr to cfr conversation 

Participating Frequently
October 26, 2023
Participating Frequently
October 26, 2023

Ok I can get you that, one minute 

MyerPj
Community Expert
Community Expert
October 26, 2023

I was hoping for one of the raw clips that cause the problem, rather than the final export.

Participating Frequently
October 26, 2023

wow it is still having the same issue, even after the VFR to CFR conversion on all 3 camera angles I have on this. Here is the Dropbox link to the whole video. It happens a couple times, one of them is minute 4:11. Anyone have anymore ideas  


https://www.dropbox.com/scl/fo/jfx1q169sh25yakmfgivn/h?rlkey=w34jy7m40bqfu3xennmrcetf8&dl=0

MyerPj
Community Expert
Community Expert
October 26, 2023

Do you have one of the clips that causes the glitch...

MyerPj
Community Expert
Community Expert
October 26, 2023

I didn't see the CFR in preferences, good item Neil, I've always used the Advanced setting.... as I'm usually just doing one or two...

 

 

R Neil Haugen
Legend
October 25, 2023

That's in the Preferences/Settings window ... the little gear icon in the upper left corner. Rather well hidden ... 

Everyone's mileage always varies ...
Participating Frequently
October 25, 2023

I am in shutter encoder now, uploaded my files. I am not seeing any option to "set frame rate mode" as it looks in the screen shot you sent.