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Participant
August 15, 2026
Question

Eye dropper does not work well

  • August 15, 2026
  • 4 replies
  • 25 views

In Lumetri every time I select the eyedropper and go to the picture Adobe Premier starts freezing and it takes several minutes until it goes again and the eye dropper function still does not work

    4 replies

    Community Expert
    August 17, 2026
    1. Go to the Apple menu > System Settings > Privacy & Security > Screen Recording (this may appear as Screen & System Audio Recording, depending on your macOS version).
    2. Locate Adobe Premiere Pro in the list:
      • If it's unchecked, select the checkbox to enable it.
      • If it's already checked, toggle it off, then back on.
    3. If Premiere Pro isn't listed, click the + button and add it from Applications.
    4. Quit Premiere Pro completely, relaunch it, and test the eyedropper again.
    Participant
    August 16, 2026

    I am on Mac. Not Windows.  This is my setup:
     

    MacBook Pro

    16-inch, 2021

    Chip

    Apple M1 Max

    Memory

    32 GB

    Startup disk

    Apple Mac FoH HD

    Serial number

    V047D04NWV

    macOS

    Sequoia 15.3

    MyerPj
    Community Expert
    Community Expert
    August 15, 2026

    Are you on Windows or Mac. If Windows, be sure to check the post from ​@Peru Bob below. Let us know on your setup. How to Report a Problem

    Peru Bob
    Community Expert
    Community Expert
    August 15, 2026

     

    If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).