Skip to main content
S
Community Manager
Sumeet Kumar ChoubeyCommunity Manager
Community Manager
October 22, 2020
Answered

FAQ: How to solve issues related to undocked panels in Premiere Pro v14.5?

  • October 22, 2020
  • 62 replies
  • 47824 views

Update: This issue is being addressed in our Beta releases and will be available in a future stable release. You may download the Beta build from the Creative Cloud Desktop app. Please refer to this link to know more about Beta apps.

 

We are investigating an issue with Premiere Pro v14.5 wherein undocking panels or splitting workspace across multiple monitors might cause a few features to not work.
These are:

  • Keyboard shortcuts not working.
  • Drag & Drop functionality not working for the clips on the timeline.
  • In a few cases moving media clips to a different track on the timeline causes the media/asset to get duplicated in the project bin.

Workaround to fix these issues is to dock the panels or use any of the default Workspaces under the menu Window > Workspaces. If you have modified any of the default workspace, you may reset it under Window > Workspaces > Reset to Saved Layout.
Hope it helps.

    Correct answer Dominic Witherow

    Ditto exactly!

    My setup has 2 monitors to work within and a third to monitor at full resolution. 'Delete/Clear' buttons not working, dragging anything in the Project panel not working. All fixed by switching to an Adobe preset workspace and then switching back to my custom workspace.

     

    MacbookPro 16" 2019, 2.3GHz, 8 core i9, 64GB RAM, AMD 5500M 8GB, OSX 10.15.7 operating in closed clamshell mode with monitors attached via OWC Thunderbolt 3 Pro Dock and OWC Thunderbolt 3 Standard Dock

    62 replies

    Show previous replies
    A
    animationlife
    Legend
    November 11, 2020

    I have a same Issue. I can not Drag, and Drop any Video, Sound, Image Into Premiere, Audition, and After Effects. I wanted to Install the Beta Version from the Creative Cloud App, But It shows Not Compatibel. If I want to Drag and Drop, I see a Circle Error Looking Icon.

    H
    hrjdavidson
    Participant
    November 11, 2020

    Are we ok to open projects started in 14.5.0 in latest Premiere Beta and then subsequently take it into a future stable version of regular Premiere Pro?

     

    Thanks,

    Harry

    민
    민주5C11
    Participant
    November 10, 2020

    When is it going to be resolved???? After more than an hour of hard work, I managed to get in here. 

    the_dudes
    the_dudes
    Inspiring
    November 9, 2020

    This is terrible. How the duck could this pass quality assurance?

    @Adobe can't you deliver a bug fix update? I don't mind if the patch is 2 GB 😂

     

      N
      nathanp78954032
      Participant
      November 8, 2020

      This problem is still happening. I'm in the middle of a project which needs to be delivered on Wednesday and I can't work because of all the problems it has. This is just not good enough. You should only release an update which is stable. And i can't even open it in an older version. VERY ANNOYED!!!!

      S
      Silicon Pixel Glassworks
      Inspiring
      November 8, 2020

      Of course it's still happening if you're on 14.5 - it's fixed in the beta but as far as I know, hasn't been released in an update yet. 
      simple solution - roll back to the previous version. 

      Paul.
      carlosr84258004
      carlosr84258004
      Participant
      November 6, 2020

      This problem has made this version of Premiere unusable for me. 

      Glad it's being addressed. 

      J
      Joe5C79
      Participant
      November 6, 2020

      I've literally been driving myself nuts with this for the entire week.  

      Bobby Broadway
      Bobby Broadway
      Participating Frequently
      November 4, 2020

      I have to say it's pretty unacceptable answer. I have to reset my preferences everyday or work in a window format that I do not work in. I have been an editor for 15 years and you do not have an idea when your are going to fix this. shame on you adobe. No hatorade just frustrated editor. Workflow is everything. Godspeed.

        S
        Silicon Pixel Glassworks
        Inspiring
        November 4, 2020

        It's a really simple fix -

         

        a) Don't upgrade until you know it's stable version

        b) roll back to the previous version until 14.6 is released.

        Paul.
          Bobby Broadway
          Bobby Broadway
          Participating Frequently
          November 4, 2020

          I already did that. Just want them to resolve it and somehow my automatic updates was reset.

           

          Cheers. 

          TGFX
          TGFX
          Participant
          November 4, 2020

          How I wish I could bill Adobe for the hours I've spent dealing with and working around their buggy software. They would be one of my biggest clients.

            I
            ItaiJamshy
            Participating Frequently
            November 4, 2020

            I'm sorry to say this but a much better workaround is to wait for a new, less buggy version of 14.5. I'm sticking with 14.4, which works brilliantly, without all these annoying bugs. 

            Show more replies
            Terms & ConditionsAccessibility statement
            Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices