Update: This issue is being addressed in our Beta releases and will be available in a future stable release. You may download the Beta build from the Creative Cloud Desktop app. Please refer to this link to know more about Beta apps. We are investigating an issue with Premiere Pro v14.5 wherein undocking panels or splitting workspace across multiple monitors might cause a few features to not work.These are: Keyboard shortcuts not working. Drag & Drop functionality not working for the clips on the timeline. In a few cases moving media clips to a different track on the timeline causes the media/asset to get duplicated in the project bin. Workaround to fix these issues is to dock the panels or use any of the default Workspaces under the menu Window > Workspaces. If you have modified any of the default workspace, you may reset it under Window > Workspaces > Reset to Saved Layout.Hope it helps.

Community Manager

Answered

FAQ: How to solve issues related to undocked panels in Premiere Pro v14.5?

Forum|Forum|5 years ago
October 22, 2020
62 replies
47824 views

Update: This issue is being addressed in our Beta releases and will be available in a future stable release. You may download the Beta build from the Creative Cloud Desktop app. Please refer to this link to know more about Beta apps.

We are investigating an issue with Premiere Pro v14.5 wherein undocking panels or splitting workspace across multiple monitors might cause a few features to not work.
These are:

Keyboard shortcuts not working.
Drag & Drop functionality not working for the clips on the timeline.
In a few cases moving media clips to a different track on the timeline causes the media/asset to get duplicated in the project bin.

Workaround to fix these issues is to dock the panels or use any of the default Workspaces under the menu Window > Workspaces. If you have modified any of the default workspace, you may reset it under Window > Workspaces > Reset to Saved Layout.
Hope it helps.

Correct answer Dominic Witherow

Ditto exactly!

My setup has 2 monitors to work within and a third to monitor at full resolution. 'Delete/Clear' buttons not working, dragging anything in the Project panel not working. All fixed by switching to an Adobe preset workspace and then switching back to my custom workspace.

MacbookPro 16" 2019, 2.3GHz, 8 core i9, 64GB RAM, AMD 5500M 8GB, OSX 10.15.7 operating in closed clamshell mode with monitors attached via OWC Thunderbolt 3 Pro Dock and OWC Thunderbolt 3 Standard Dock

Show previous replies

Chauncey Crail

Participant

I'm now experiencing a similar issue in 15.0.0 (Build 41) without any of the fixes found here working.

I cannot drag media from bins to timeline.

I cannot drag and drop media around the timeline. I can trim and select and make cuts. I can overwrite and insert but not via drag and drop.

I cannot drag and drop effects from effects browser to the controls panels.

I cannot drag and drop media from Finder into the Project window. Command + I or double clicking the bin panel works, still.

Probably unrelated, but the WB Selector tool in Lumetri doesn't function properly either—I can still use some key commands but since I can't actually exit the tool or make a selection I have to force quit to exit (Saving still works before doing this.)

I have fully reset everything: I have no custom workspaces and I'm using docked, default workspaces. Switching between workspaces doesn't help. I've tried rebooting, reinstalling, a whole new disk image—all of it. I even tried rolling back to 14—still there. It fixed itself once yesterday but I have no idea how it did that.

I'm on a brand-new Mac Mini M1, which I thought might have something to do with it until I read this thread.

Beginning to think I should just cancel my sub if this problem has existed this long without a fix...

V

vrti

Participant

Experiencing this same issue currently on a Windows install. Editing my video podcast is basically impossible on Premier currently.

angrym58302567

Participant

The recent patch says this issue has been fixed. It still exists on both of my workstations with updated software and graphics drivers. 10.02.2020

I am unable to use software that I pay monthly for to do work that has deadlines.

Fix this immediately.

B

Benstokes

Participant

Hi!

It worked helped me. Since I have been solving this issue for a while but couldn't now it is solved. and I started working ping pong buzz project.

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Trent Happel

Community Manager

Sorry it took a bit, but these issues should be fixed in Premiere Pro 14.6, which is now available to download.

More info on key fixed issues in 14.6: https://helpx.adobe.com/premiere-pro/user-guide.html/premiere-pro/kb/fixed-issues.ug.html

S

Sergio Parrella

Known Participant

Hi!

I just noticed this: https://helpx.adobe.com/premiere-pro/kb/fixed-issues.ug.html

"Fixed issues in Premiere Pro version 14.6

Keyboard shortcuts and drag and drop functionality may not work if the panels are undocked, or if the workspace is split across multiple monitors."

Does this mean this is fixed?

I'm asking just to make sure before updating.

Thanks!

Bobby Broadway

Participating Frequently

Top of the morning.

What I have been doing is I use one of their default pannels and that resets everything to work and then I use one of my custom pannels and usually get through the whole day without having to reset preferences etc. I hope this helps.

A

animationlife

Legend

Which Pannel do you use?

Bobby Broadway

Participating Frequently

Any panel you did not create or adjust. Assembly, Color, Edit...--
Robert Fraser
Editor | Colorist
720.530.4352 | bobbybroadway.com

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TheReelists2

Participant

Thanks for addressing this isue. I've been experiencing the same problems. Although, a workaround that's been kind of working for me is reseting Premiere preferences before work every day and then not closing the software until the end of the day. This is a bit frustrating because I need set all my preferences back every single day, but it's been helping to deal with it. Hope it helps someone too.

J

Jessica5E81

Participant

When is this issue going to be resolved? I waste about 5 minutes, upon opening a project, resetting my layout and then rearranging it just so I can use common features, like inserting footage into the timeline. Really, with the cost of this subscription at 600+ dollars, you should be fixing features that people use, sometimes every few seconds, immediately!!

jesskaat

Inspiring

Still no response from Adobe? Has anyone seen one? They're really taking us for granted now. Nice..

E

efloydmusic

Participant

Is this resolved yet ? Ive been dealing this problem since updating its crazy!

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Ali Jaber

Community Expert

only in the Beta

denez mcadoo

Inspiring

This whole issue is a not-so-friendly reminder to generally stick to the previous Premier version and not update right away. Skip the bugs. I updated experienced all the above issues (making my three monitor setup useless), and reverted back to version 14.4 - problem solved.

Luckly Adobe allows us to easly roll back to previous versions.