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Daniel36571556tf3t
Participant
April 6, 2024
Question

Filmed on IPhone 13+ and the export comes out glitchy.

  • April 6, 2024
  • 2 replies
  • 304 views

I filmed a AD using my IPhone 13+ but when exporting the video, it ALWAYS comes out glitchy. ALWAYS. I've tried to convert the footage form an MOV file to an MP4 file using Media Encoder but that didn't work either. 

 

I'm not too advanced with PP but I need some help! 

    This topic has been closed for replies.

    2 replies

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    August 16, 2024

    Hello @Daniel36571556tf3t,

    Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

     

    I'll move your post to the Discussions board while we await your information.

     

    Thanks,


    Kevin

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
    R Neil Haugen
    R Neil Haugen
    Legend
    April 6, 2024

    That looks like GPU driver issues. Try a different GPU driver.

     

    Or go to "software only".

    Everyone's mileage always varies ...
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