Inspiring

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FIX the bug of audio missing from export

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When exporting a video sequence premiere randomly leaves out part of the audio. Those part were not muted, but in the same channel and of the same kind of other parts exported fine, not even cut: so for instance you have a talker that randomly get the voice silent.
This is a big reliability issue, because there is no correspondence of what you have on timeline and what you are going to have on final export. This happens on different machines and happened also with previous versions of Premiere different from this one at moment of writing 15.4.1 (build 4).
The only reliably working workaround has been export only the single audio channels in wave files and then import it back into the timeline, that is time consuming and unacceptable for a professional software.

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KinoKastCorrect answer

Inspiring

23.5 fixed it for me... but after months of frustration, nearly doubling my workload.

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sdfasdfs88590365

Participant

Running version 22.4.0 here and can confirm that this is a shameful bug that's been around for a while.

I've been using the Premiere platform since the late 90s. 100% Premiere veteran. Without a doubt, no drama, Premiere (and Adobe software in general) has become SHITWARE. If there was a comparable alternative I'd be trying it for sure! Also considering stopping my membership after the term is over and doing good-old warez instead as what's the point of having the most up-to-date version if new things break on releases and old problems aren't even acknowledged?

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Dazzling_Panther5EF6

Participant

Terry Kent's solution worked for me too! Thank you!

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Fredrik Wildt

Participant

This must be handled as a critical bug.

Audio is fine in preview but after export some audio clips are muted unexpectedly at random places. This can ofc completely ***** up a video but the randomness makes it easy to miss.

I feel bad for those delivering to clients or Youtube and get blamed for lazy editing, when they haven't done anything wrong.

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davide.bonaldoAuthor

Inspiring

I can confirm bug is still there in v 22.3.1 it just carried on from win 10 to win 11, through many updates, reinstall and multiple machines... just terrible...
@ ADMIN Fergus Hammond let me know how to send you proof, because I want to stop to re-watch all my video after exported, sometimes the audio missing is a few second others minutes, so to avoid saying sorry to clients I always have to check them again twice just because the Premiere is URELIABLE: unbelievable.

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Kristopher24276817026h

Participant

This problem has taken hours from my life. It's happening on multiple projects while hardware rendering on 2 different machines (with 2 different NVIDIA RTX3090 graphics cards on Windows 11pro. Horrible.

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davide.bonaldoAuthor

Inspiring

@8662990 yes I can, the whole project is 16 gb, the export is around 500gb, how do you want to receive it? it just happened again

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hitmainiac

Participant

Bruh, I was finally relieved my gopro video got rendered and then I stumbled upon the fact that a part of my audio was missing smh. Hope adobe fixes this.

Edit: what fixed mine was after I clicked "match" at the export settings. Dont touch any other settins after you click this, because the resolution could change again (I saw this after few times rendering) and the framerates can change too then I think, which could cause this issue.

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falcooat

Participant

I have been pulling my hair out over this issue. Thankfully the "Render and Replace" option worked for me as well. THANK YOU @TerryKent!

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Elliott224678519wcz

Participant

I'm also having this problem and none of the workarounds work. My proxies also experience the same issue. I have tried
1. Exporting in premiere vs media encoder
2. Disabling CUDA
3. Exporting audio in a different format (QT for instance)

I do not have variable bit rate video or audio. Works just fine in lightworks.

Setting the audio to MPEG instead of AAC did not work.

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Elliott224678519wcz

Participant

This happens even when creating proxies. You can see how the audio flatlines at a random spot in my proxy.

Render and Replace isn't going to work for proxies. It's not even an option in the project browser for source media.

Proxies have now become a useless feature for me.

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