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davide.bonaldo
davide.bonaldo
Inspiring
January 24, 2023
Answered

FIX the bug of audio missing from export

  • January 24, 2023
  • 181 replies
  • 38342 views
When exporting a video sequence premiere randomly leaves out part of the audio. Those part were not muted, but in the same channel and of the same kind of other parts exported fine, not even cut: so for instance you have a talker that randomly get the voice silent.
This is a big reliability issue, because there is no correspondence of what you have on timeline and what you are going to have on final export. This happens on different machines and happened also with previous versions of Premiere different from this one at moment of writing 15.4.1 (build 4).
The only reliably working workaround has been export only the single audio channels in wave files and then import it back into the timeline, that is time consuming and unacceptable for a professional software.
    Correct answer KinoKast

    23.5 fixed it for me... but after months of frustration, nearly doubling my workload.

    181 replies

    Show previous replies
    flyboykenty
    flyboykenty
    Participating Frequently
    January 24, 2023
    POSSIBLE EASY SOLUTION!!!!

    So I've been having this issue alot and have posted a couple of times on here to vent my frustration, but I may have a fairly simple solution.

    Firstly ensure your audio tracks are not linked to any of your video tracks (so probably best do this once you are happy with your edits and are ready to export).

    Select ALL of your audio files and go to CLIP -> RENDER & REPLACE this will generate a new load of audio tracks, then EXPORT as usual.

    Have only tried this a few times and it worked on all occasions. See how you get on?
    AndrewTheGreat
    AndrewTheGreat
    Known Participant
    January 24, 2023
    April 2022, Premiere 2022 updated 2 moths ago, same here. No sound at random places. This is just mediocre from Adobe.
    Stop trying to edit and EDIT!
    flyboykenty
    flyboykenty
    Participating Frequently
    January 24, 2023
    So I posted about this bug in December last year and it is still present and incredibly annoying that either the Adobe support team don't read these or this is an error that has an easy fix and they think we should find out for ourselves. Either this is a fault with the software or if it is a hardware issue we need to know. All I ever see is people having the same issue and nothing from Adobe, come on at least talk to us!!!!
    M
    Mark DePass
    Participant
    January 24, 2023
    same problem
    A
    Astrid Yperlaan
    Participant
    January 24, 2023
    Not sure if I experienced the same problem... but I redragged my audio track into my project... and now it has exported just fine!
    A
    Aaron5F97
    Participating Frequently
    January 24, 2023
    I agree with John on this one. This is a huge bug and this thread has been open since Aug 27, 2021!!! Why am I paying for this? This problem is worse than whatever value I am getting out of Premiere. I am going to try DaVinci as well. I know other people who use it and like it, but I need to go through an entire workflow and see how it holds up.
    J
    johnk11293617
    Participant
    January 24, 2023
    After many, MANY years...... I am switching to DaVinci and it's FREE.... this is a joke. We pay a fair bit for a project that works.... sometimes. I have started outputing the audio as a single MP3, adding that in and exposrting it that way. I go a hold of tech support with NO help and keep getting emails that they are here to help. An abosolute joke......
    C
    Cheska23243352oxfc
    Participant
    January 24, 2023
    17 March 2022! STILL HAPPENING. Takes hours to export... is this being fixed?????
    B
    blazep77867928
    Participant
    January 24, 2023
    only took 5 exports to give up and search why this is wasting so much time.... how about fixing this ?
    W
    wysiwygot
    Inspiring
    January 24, 2023
    It looks like it only happens when using H265 footage.

    My workaround is exporting Audio only, Video only, then adding this to a new project and export again.

    But this is only a workaround, a time consuming workaround.
    it's adobe's damned duty to finally solve the problem
    Show more replies
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