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davide.bonaldo
Inspiring
January 24, 2023
Answered

FIX the bug of audio missing from export

When exporting a video sequence premiere randomly leaves out part of the audio. Those part were not muted, but in the same channel and of the same kind of other parts exported fine, not even cut: so for instance you have a talker that randomly get the voice silent.
This is a big reliability issue, because there is no correspondence of what you have on timeline and what you are going to have on final export. This happens on different machines and happened also with previous versions of Premiere different from this one at moment of writing 15.4.1 (build 4).
The only reliably working workaround has been export only the single audio channels in wave files and then import it back into the timeline, that is time consuming and unacceptable for a professional software.
KinoKast
KinoKastCorrect answer
Inspiring
July 27, 2023

23.5 fixed it for me... but after months of frustration, nearly doubling my workload.

202 replies

Participant
January 24, 2023
17 March 2022! STILL HAPPENING. Takes hours to export... is this being fixed?????
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Participant
January 24, 2023
only took 5 exports to give up and search why this is wasting so much time.... how about fixing this ?
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Inspiring
January 24, 2023
It looks like it only happens when using H265 footage.

My workaround is exporting Audio only, Video only, then adding this to a new project and export again.

But this is only a workaround, a time consuming workaround.
it's adobe's damned duty to finally solve the problem
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Participating Frequently
January 24, 2023
I exported a video through Media Encoder and it mixed my audio randomly!
It changed the correct audio with a random song that was in the project.
The only solution is to delete all Media cache and export again.
But the client was very upset and it's difficult to explain!
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Participant
January 24, 2023
Adobe, WTF this is still happening, I dont have time to be wasting on exporting these videos! Why am I paying for something that isnt working?!?!?!
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Participant
January 24, 2023
Adobe stop updating your program with newer versions. Just update bugs! PFFF

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Participant
January 24, 2023
Wow, this seems like a real recent issue, exported video and found random sound tracks were just muted or gone? Going to try and find some fixes but really bad bug
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Participant
January 24, 2023
Unbelievable..........This is ridiculous....Can't we get this fixed?!?!?
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Participant
January 24, 2023
Jesus christ Adobe. Same issue - half of the sounds in my sound-designed sequence were not in my final export and my client came back furious, rightly so. Luckily was able to explain. Seriously stop doing updates Adobe. Get everything right once and then make improvements. Ridiculous.
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Participant
January 24, 2023
For me the fix was export it direct in Premiere so not queing it to ME. Still this is ridiculous that this happens and is still not fixed. Cost me a lot of time thus money.. please fix it!!
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