Inspiring

Answered

FIX the bug of audio missing from export

Forum|Forum|3 years ago
January 24, 2023
181 replies
38345 views

When exporting a video sequence premiere randomly leaves out part of the audio. Those part were not muted, but in the same channel and of the same kind of other parts exported fine, not even cut: so for instance you have a talker that randomly get the voice silent.
This is a big reliability issue, because there is no correspondence of what you have on timeline and what you are going to have on final export. This happens on different machines and happened also with previous versions of Premiere different from this one at moment of writing 15.4.1 (build 4).
The only reliably working workaround has been export only the single audio channels in wave files and then import it back into the timeline, that is time consuming and unacceptable for a professional software.

Export

Correct answer KinoKast

23.5 fixed it for me... but after months of frustration, nearly doubling my workload.

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wysiwygot

Inspiring

Question to all.

Which Cam are you using?
Which Codec is used?

Thank you

M

Michael22244417rw4k

Participant

Same issues as others. Found that the hack of exporting just the audio to a wav file then importing that back into the timeline, muting the other audio channels, worked. This is a serious issue that of course needs to be fixed. I recently switched to Premiere Pro from Corel Video Studio because Corel was inexplicably losing resolution on my imported GoPro video files. At least I could make a video that had all its sound!

austinb60534084

Participant

I have still been having this exact same bug. It is driving me nuts. Trying the "Render and Replace" thing right now, but this has cost me many hours of time. This needs to be fixed ASAP.

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Sheebcas

Participant

I was able to temporarily fix this issue by doing "render and replace" on all of my audio clips before export. This is extremely annoying still, and leaves me with a ton of extra audio renders. I still run into this issue with every single video I export. And it's terrible when I need to upload 4+ videos a week and I'm running behind. Then I need to work with clients afterwards if I forget to render and replace. On top of that, it's terrible for my business.

Are we really getting no response from adobe on this still? This only became an issue after updating to 2022. I can't believe newer versions still break so many things.

davide.bonaldoAuthor

Inspiring

Still happening up to 22.1.2 ...

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Isekai Sensei-Sama

Participant

This may be a clue...

As I mentioned in my previous comment, I had the issue where the audio would cut out after ~33 minutes and I've been retrying the export with various different settings over and over again. I finally got it to work, but the only difference was that I set the file to output to a different location. So perhaps the issue was with a cache or with trying to write a large file or something like that. I think the issue may have originally been that I had some erroneous In/Out set, even though there was no clear indication that was the issue.

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Isekai Sensei-Sama

Participant

This is a terrible problem for me since the audio is only cutting out after about 33 minutes into the video, but the export takes half an hour or more, so I have to keep trying different export settings and waiting. If there was an actual deadline for what I'm working on I'd be reevaluating my Adobe subscription.

BITMASTER2000

Participant

The problem when you downgrade is that you can't use projects saved from the newer version.

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mikesunboxing

Participant

UPDATE Seems that version 22.0 is not effected by this bug but the updated version 22.1.2 is.
Maybe comment below what version you are running and if switching to verson 22.0 fixes it for you.
Hope this helps at least someone, which is more than can be said for Adobe support.

Attached picture saved in Paint as Photoshop is awful as well 😁

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mikesunboxing

Participant

Just using CBR audio has reduced the errors, but it still has happened. Now trying to use mpg audio rather than AAC

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