Inspiring

Answered

FIX the bug of audio missing from export

202 replies
40032 views
Translate

When exporting a video sequence premiere randomly leaves out part of the audio. Those part were not muted, but in the same channel and of the same kind of other parts exported fine, not even cut: so for instance you have a talker that randomly get the voice silent.
This is a big reliability issue, because there is no correspondence of what you have on timeline and what you are going to have on final export. This happens on different machines and happened also with previous versions of Premiere different from this one at moment of writing 15.4.1 (build 4).
The only reliably working workaround has been export only the single audio channels in wave files and then import it back into the timeline, that is time consuming and unacceptable for a professional software.

Export

KinoKastCorrect answer

Inspiring

23.5 fixed it for me... but after months of frustration, nearly doubling my workload.

Show previous replies

HELBER BIMBO

Inspiring

COME ON ADOBE! WE PAY !! FIX THIS BUG!! TIME IS MONEY!! AND I LOST A LOT OF TIME TO FIX THIS IN MY PROJECTS!

Translate

C

Cheska23243352oxfc

Participant

Feb 20. 02.22

this is still happening to me. I'm on my 4th export attempt as we speak. each export has random different audio missing. I'm all updated, done a computer restart etc. I'm not an expert in this space and Do not understand some of the suggested work around. why is this big not being fixed! this is very time consuming and very frustrating!

Translate

C

cerdiniolat3784015

Participant

I just seems to move on from issue where AME froze at 100%, I upgrade to the latest version and welcomed by this audio missing issue.

@Sumeet Kumar Choubey Really need adobe to Fix this to make my subscription worth it! My renewal is coming soon.

Translate

W

wysiwygot

Inspiring

Question to all.

Which Cam are you using?
Which Codec is used?

Thank you

Translate

M

Michael22244417rw4k

Participant

Same issues as others. Found that the hack of exporting just the audio to a wav file then importing that back into the timeline, muting the other audio channels, worked. This is a serious issue that of course needs to be fixed. I recently switched to Premiere Pro from Corel Video Studio because Corel was inexplicably losing resolution on my imported GoPro video files. At least I could make a video that had all its sound!

Translate

austinb60534084

Participant

I have still been having this exact same bug. It is driving me nuts. Trying the "Render and Replace" thing right now, but this has cost me many hours of time. This needs to be fixed ASAP.

Translate

S

Sheebcas

Participant

I was able to temporarily fix this issue by doing "render and replace" on all of my audio clips before export. This is extremely annoying still, and leaves me with a ton of extra audio renders. I still run into this issue with every single video I export. And it's terrible when I need to upload 4+ videos a week and I'm running behind. Then I need to work with clients afterwards if I forget to render and replace. On top of that, it's terrible for my business.

Are we really getting no response from adobe on this still? This only became an issue after updating to 2022. I can't believe newer versions still break so many things.

Translate

davide.bonaldoAuthor

Inspiring

Still happening up to 22.1.2 ...

Translate

I

Isekai Sensei-Sama

Participant

This may be a clue...

As I mentioned in my previous comment, I had the issue where the audio would cut out after ~33 minutes and I've been retrying the export with various different settings over and over again. I finally got it to work, but the only difference was that I set the file to output to a different location. So perhaps the issue was with a cache or with trying to write a large file or something like that. I think the issue may have originally been that I had some erroneous In/Out set, even though there was no clear indication that was the issue.

Translate

I

Isekai Sensei-Sama

Participant

This is a terrible problem for me since the audio is only cutting out after about 33 minutes into the video, but the export takes half an hour or more, so I have to keep trying different export settings and waiting. If there was an actual deadline for what I'm working on I'd be reevaluating my Adobe subscription.

Translate

Show more replies

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.