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davide.bonaldo
Inspiring
January 24, 2023
Answered

FIX the bug of audio missing from export

When exporting a video sequence premiere randomly leaves out part of the audio. Those part were not muted, but in the same channel and of the same kind of other parts exported fine, not even cut: so for instance you have a talker that randomly get the voice silent.
This is a big reliability issue, because there is no correspondence of what you have on timeline and what you are going to have on final export. This happens on different machines and happened also with previous versions of Premiere different from this one at moment of writing 15.4.1 (build 4).
The only reliably working workaround has been export only the single audio channels in wave files and then import it back into the timeline, that is time consuming and unacceptable for a professional software.
KinoKast
KinoKastCorrect answer
Inspiring
July 27, 2023

23.5 fixed it for me... but after months of frustration, nearly doubling my workload.

202 replies

davide.bonaldo
Inspiring
January 24, 2023
I had to switch to an Intel CPU and this didn't happen anymore...
Could be because of the Quicksync feature of Intel?
Could this be related just to AMD processors or others without Quicksync?
Would anybody with this issue check which processor are they using?
Thanks
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Tjay
Participating Frequently
January 24, 2023
Just a note, it's still happening after I updated to v23.1
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Participant
January 24, 2023
Still an issue one year later. I highly recommend everyone use the "Render and Replace" function on the audio tracks which will prevent it from happening until this fixed if at all. If you don't, it will eventually happen again. You can export the same project with the same settings 3 times in a row and have the issue not happen, but on the 4th export it will just magically happen. If you don't use "Render and Replace", it will happen again. I've done everything I can to fix the issue like wiping my C Drive and cleaning my folders. Please Adobe fix this, it's been happening since March 2022.
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Participant
January 24, 2023
I was having this problem with two iPhone clips. I think it's related to constant vs variable rate. I fixed it by using Handbrake to change the clips to constant rate.
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Participant
January 24, 2023
January 2023 (version 23.1.0, build 86) - still a problem. The solution could be to go back to the older versions of Adobe Premiere that did not have this problem. But every newer version is specifically done to be incompatible with the older ones. So stick with the version that works and do not upgrade.
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Participant
January 24, 2023
I've had the same problem. Original files were h264 5.1 (very compressed) at export random audio parts will not be exported, all the audio being on the same track with the same effects on it.
The fix was to restart Premiere before export. So when everything is ready, close Premiere, re-open it, and go straight to export, don't do any other changes on the timeline. For me it worked this way.
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Participant
January 24, 2023
What I did to solve this was to edit the audio clip witch I had the problem in Audition and in that way I could export whitout any problem.
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Participating Frequently
January 24, 2023
I am running version 23.0.0 (Build 63) and I have had two successful exports in a row with no missing audio. Since this problem is intermittent this may be a fluke, but I thought I would share.
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Participant
January 24, 2023
I have this problem too, for 1 month!!! and I think it's related to this bug: https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/33893473-random-audio-layers-are-muted- without-mute-button random audio layers are muted (without mute button activated) and I miss this audio after export also. Is it possible that this bug is not fixed yet?
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Participant
January 24, 2023
What's going on adobe... I'm glad im not the only one experiencing this.
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