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davide.bonaldo
Inspiring
January 24, 2023
Answered

FIX the bug of audio missing from export

  • January 24, 2023
  • 181 replies
  • 38575 views
When exporting a video sequence premiere randomly leaves out part of the audio. Those part were not muted, but in the same channel and of the same kind of other parts exported fine, not even cut: so for instance you have a talker that randomly get the voice silent.
This is a big reliability issue, because there is no correspondence of what you have on timeline and what you are going to have on final export. This happens on different machines and happened also with previous versions of Premiere different from this one at moment of writing 15.4.1 (build 4).
The only reliably working workaround has been export only the single audio channels in wave files and then import it back into the timeline, that is time consuming and unacceptable for a professional software.
Correct answer KinoKast

23.5 fixed it for me... but after months of frustration, nearly doubling my workload.

181 replies

Participant
January 24, 2023
I was having this problem with two iPhone clips. I think it's related to constant vs variable rate. I fixed it by using Handbrake to change the clips to constant rate.
Participant
January 24, 2023
January 2023 (version 23.1.0, build 86) - still a problem. The solution could be to go back to the older versions of Adobe Premiere that did not have this problem. But every newer version is specifically done to be incompatible with the older ones. So stick with the version that works and do not upgrade.
Participant
January 24, 2023
I've had the same problem. Original files were h264 5.1 (very compressed) at export random audio parts will not be exported, all the audio being on the same track with the same effects on it.
The fix was to restart Premiere before export. So when everything is ready, close Premiere, re-open it, and go straight to export, don't do any other changes on the timeline. For me it worked this way.
Participant
January 24, 2023
What I did to solve this was to edit the audio clip witch I had the problem in Audition and in that way I could export whitout any problem.
Participating Frequently
January 24, 2023
I am running version 23.0.0 (Build 63) and I have had two successful exports in a row with no missing audio. Since this problem is intermittent this may be a fluke, but I thought I would share.
Participant
January 24, 2023
I have this problem too, for 1 month!!! and I think it's related to this bug: https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/33893473-random-audio-layers-are-muted- without-mute-button random audio layers are muted (without mute button activated) and I miss this audio after export also. Is it possible that this bug is not fixed yet?
Participant
January 24, 2023
What's going on adobe... I'm glad im not the only one experiencing this.
Participant
January 24, 2023
I've just discovered this too. Any workaround?
Participant
January 24, 2023
I'm having the same issue. I've tried different formats and the audio keeps getting muted at some point of the video.
Participant
January 24, 2023
I'm having this issue as well, I just got premier and it's happened in 2/3 projects so far.... pretty disappointing and annoying considering how much this software costs.