FIX the bug of audio missing from export

Forum|Forum|3 years ago
January 24, 2023
181 replies
38341 views

When exporting a video sequence premiere randomly leaves out part of the audio. Those part were not muted, but in the same channel and of the same kind of other parts exported fine, not even cut: so for instance you have a talker that randomly get the voice silent.
This is a big reliability issue, because there is no correspondence of what you have on timeline and what you are going to have on final export. This happens on different machines and happened also with previous versions of Premiere different from this one at moment of writing 15.4.1 (build 4).
The only reliably working workaround has been export only the single audio channels in wave files and then import it back into the timeline, that is time consuming and unacceptable for a professional software.

Export

Correct answer KinoKast

23.5 fixed it for me... but after months of frustration, nearly doubling my workload.

Show previous replies

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Nils Peuse

Participant

I have the same problem. It seems to happen with h265 footage. The only workaround that works for me is exporting the entire audio mix as MP3 or WAV and then importing this audio file back into the project. It is SO FRUSTRATING that this problem has been around for several years now. I'm very close to switching to DaVinci Resolve. I'm tired of always having to deal with this.

davide.bonaldoAuthor

Inspiring

I provided the files and the project below months ago, nobody downloaded them

A

Aaron5F97

Participating Frequently

Klaus, not the case with me. It happens with all sorts of formats.

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wysiwygot

Inspiring

This only happens with Media recorded H265.
It should be no Problem for adobe to get such a Clip. e.g somethih from Gopro or similar.

C

craigf12325105

Adobe Employee

Unfortunately it is difficult to fix the issue until someone provides the files that enable the team to recreate the issue.

J

Jason Larkin

Participant

Same problem here. Brand new Dell Business Precision 2850 i9 with RTX3090 and 64gb ram. Latest version of Premiere Pro. Windows 11 Pro.

Render and replace typically solves the problem, but yeah not good, and a total waste of time to render a long video to find an audio chunk missing.

C

craigf12325105

Adobe Employee

If you can replicate it with some files that you are able to share that would be great?