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davide.bonaldo
Inspiring
January 24, 2023
Answered

FIX the bug of audio missing from export

When exporting a video sequence premiere randomly leaves out part of the audio. Those part were not muted, but in the same channel and of the same kind of other parts exported fine, not even cut: so for instance you have a talker that randomly get the voice silent.
This is a big reliability issue, because there is no correspondence of what you have on timeline and what you are going to have on final export. This happens on different machines and happened also with previous versions of Premiere different from this one at moment of writing 15.4.1 (build 4).
The only reliably working workaround has been export only the single audio channels in wave files and then import it back into the timeline, that is time consuming and unacceptable for a professional software.
KinoKast
KinoKastCorrect answer
Inspiring
July 27, 2023

23.5 fixed it for me... but after months of frustration, nearly doubling my workload.

202 replies

kenpool
Participant
January 24, 2023
Experiencing this issue for several years now on my PC, too. Most recently when exporting a sequence using iPhone 4K 60p video source clips. One solution in the past, aside from exporting the audio separately, was to use Project Manager and collect the whole project together and move it onto my MacBook Pro.
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davide.bonaldo
Inspiring
January 24, 2023
Just updated to Premiere Pro 2023 so v23.0, and obviously the bug it's still there...
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Tjay
Participating Frequently
January 24, 2023
I'm having the same issue as of this week. Everything was fine until then
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Participant
January 24, 2023
I have the same problem. It seems to happen with h265 footage. The only workaround that works for me is exporting the entire audio mix as MP3 or WAV and then importing this audio file back into the project. It is SO FRUSTRATING that this problem has been around for several years now. I'm very close to switching to DaVinci Resolve. I'm tired of always having to deal with this.
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davide.bonaldo
Inspiring
January 24, 2023
I provided the files and the project below months ago, nobody downloaded them
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Participating Frequently
January 24, 2023
Klaus, not the case with me. It happens with all sorts of formats.
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Inspiring
January 24, 2023
This only happens with Media recorded H265.
It should be no Problem for adobe to get such a Clip. e.g somethih from Gopro or similar.
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Adobe Employee
January 24, 2023
Unfortunately it is difficult to fix the issue until someone provides the files that enable the team to recreate the issue.
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Participant
January 24, 2023
Same problem here. Brand new Dell Business Precision 2850 i9 with RTX3090 and 64gb ram. Latest version of Premiere Pro. Windows 11 Pro.

Render and replace typically solves the problem, but yeah not good, and a total waste of time to render a long video to find an audio chunk missing.
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Adobe Employee
January 24, 2023
If you can replicate it with some files that you are able to share that would be great?
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