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Francis-Crossman17221443
Community Manager
Principal Product Manager
April 11, 2023
Answered

FIXED issue: Text-Based Editing - clips reset to first frame after relink in 23.4

  • April 11, 2023
  • 165 replies
  • 45944 views

This issue has been fixed in 23.5 which is now available.  Please update to get the fix.

 

We are aware of an issue in Premiere Pro version 23.4: when transcribed clips in a timeline are taken offline and relinked, clips shift and reset to the first frame. Effects, transitions, and speed changes can also be removed or impacted.  Our engineers understand the problem well, and we are testing fixes internally right now.  We have put a fix into Public Beta and will get the fix into an official release ASAP.  I will update this post with more details as soon as I learn them.

 

If you are experiencing this problem:

If you get the media relinking dialog in 23.4 and you have previously used transcription, close and do not save the project. Make a backup of your project file just to be safe.

 

Workaround #1 – Restore media

  1. Put the media back in its original location so no relinking is required.

* There are many cases where this is not possible; try one of the following:

 

Workaround #2 – Beta

  1. Download Premiere Pro beta version 23.6.0 build 02 or later
  2. Open in beta, reconnect the media, and ensure the sequence looks correct.
  3. You may choose to just work in Beta –or– save and open in 23.4

 

Workaround #3 – XML

  1. Export XML (File > Export > Final Cut Pro XML) from the original system that has properly connected media.
  2. Import the XML into a new project on the new system and reconnect the media

* Please take note – not all aspects of the sequence will be reproduced by the XML

 

Workaround #4 – revert to Premiere Pro 23.3

  1. Open Creative Cloud Desktop app
  2. Click on All Apps
  3. Find Premiere Pro
  4. From the three dots on the right, choose “Other versions”
  5. Choose 23.3
This topic has been closed for replies.

165 replies

Stan Jones
Community Expert
Community Expert
June 20, 2023

@edit58989569,

 

They roll these out a somewhat different times. Today I was one of the first apparently. Last time (23.4), it was over 3 days after the first reports it was out before it showed in my Cloud desktop.

 

Stan

 

Fergus H
Community Manager
Community Manager
June 20, 2023
edit58989569
Inspiring
June 20, 2023

@4977934 Jaber what was the shortcuts bug? 

Community Expert
June 20, 2023

Hope that the keyboard shortcuts bug has been resolved too...

edit58989569
Inspiring
June 20, 2023

@Fergus H how do I see it? I don't see it in the creative cloud. 

Fergus H
Community Manager
Community Manager
June 20, 2023

Yes. Updates take a few days to roll-out world-wide. This process will be completed by the end of the day Wednesday, 6/20, Pacific Time. 

edit58989569
Inspiring
June 20, 2023

@24343800 Would that be this week? 

Fergus H
Community Manager
Community Manager
June 20, 2023

Hello, 
This issue is fixed in Premiere Pro v23.5, which will be available the week of June 17. 

Regards,

Fergus

edit58989569
Inspiring
June 20, 2023

@Stan Jones 

I don't see that in the app store just yet. I'm in the US. 

Stan Jones
Community Expert
Community Expert
June 20, 2023

@Randy Warren,

 

Thanks for reporting back. I see that Release 23.5 has dropped and one user above reports that it is working correctly for them.

 

I'm cloning my drive in preparation for all the new installs. So have not installed yet.

 

Stan