This issue has been fixed in 23.5 which is now available. Please update to get the fix. We are aware of an issue in Premiere Pro version 23.4: when transcribed clips in a timeline are taken offline and relinked, clips shift and reset to the first frame. Effects, transitions, and speed changes can also be removed or impacted. Our engineers understand the problem well, and we are testing fixes internally right now. We have put a fix into Public Beta and will get the fix into an official release ASAP. I will update this post with more details as soon as I learn them. If you are experiencing this problem: If you get the media relinking dialog in 23.4 and you have previously used transcription, close and do not save the project. Make a backup of your project file just to be safe. Workaround #1 – Restore media Put the media back in its original location so no relinking is required. * There are many cases where this is not possible; try one of the following: Workaround #2 – Beta Download Premiere Pro beta version 23.6.0 build 02 or later Open in beta, reconnect the media, and ensure the sequence looks correct. You may choose to just work in Beta –or– save and open in 23.4 Workaround #3 – XML Export XML (File > Export > Final Cut Pro XML) from the original system that has properly connected media. Import the XML into a new project on the new system and reconnect the media * Please take note – not all aspects of the sequence will be reproduced by the XML Workaround #4 – revert to Premiere Pro 23.3 Open Creative Cloud Desktop app Click on All Apps Find Premiere Pro From the three dots on the right, choose “Other versions” Choose 23.3

Francis-Crossman

Principal Product Manager

Answered

FIXED issue: Text-Based Editing - clips reset to first frame after relink in 23.4

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This issue has been fixed in 23.5 which is now available. Please update to get the fix.

We are aware of an issue in Premiere Pro version 23.4: when transcribed clips in a timeline are taken offline and relinked, clips shift and reset to the first frame. Effects, transitions, and speed changes can also be removed or impacted. Our engineers understand the problem well, and we are testing fixes internally right now. We have put a fix into Public Beta and will get the fix into an official release ASAP. I will update this post with more details as soon as I learn them.

If you are experiencing this problem:

If you get the media relinking dialog in 23.4 and you have previously used transcription, close and do not save the project. Make a backup of your project file just to be safe.

Workaround #1 – Restore media

Put the media back in its original location so no relinking is required.

* There are many cases where this is not possible; try one of the following:

Workaround #2 – Beta

Download Premiere Pro beta version 23.6.0 build 02 or later
Open in beta, reconnect the media, and ensure the sequence looks correct.
You may choose to just work in Beta –or– save and open in 23.4

Workaround #3 – XML

Export XML (File > Export > Final Cut Pro XML) from the original system that has properly connected media.
Import the XML into a new project on the new system and reconnect the media

* Please take note – not all aspects of the sequence will be reproduced by the XML

Workaround #4 – revert to Premiere Pro 23.3

Open Creative Cloud Desktop app
Click on All Apps
Find Premiere Pro
From the three dots on the right, choose “Other versions”
Choose 23.3

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Ann BensCorrect answer

Community Expert

Known issue: Text-Based Editing - clips reset to f... - Adobe Support Community - 13814912

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Randy Warren

Known Participant

@Stan Jones No, I exported an XML of the original "fixed" projects/sequence.

I assume exporting an XML of the damaged one would not work.

I rolled back to 23.3 on the Mac, where I had first started the project, exported the XML, and was able to import that XML into PC running 23.3.

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Sami Succar

Legend

If your project is already saved with the "wrong" timeline, downgrading will not help. You need to locate a version of your project before you made the relink, you'll find one in your auto-save folder.

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Sebastian Harnack iMac

Participating Frequently

Hi.

Can u pls let us know, when this will be fixed? Even downgrading to 23.3 doesnt solve the problem for me and I urgently need to continue edit my project on another machine (with of course other footage destinations). Pls help!

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mattharr0

Participant

I booted up my software to find this, but after locating, these clips manually, they started from the beginning, they lost their attached media start code.

Initially, I thought my issue was in regard to Premier not reading my external drive, as it had not been ejected properly beforehand. But after enabling full disc access amongst a bunch of other fixes, I still can't fix the issue - I can't contact adobe support either because my software is licensed under my school admin, as part of a major project I need to sort this ASAP.

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Peru Bob

Community Expert

This is a known issue. Use the workarounds here:

https://community.adobe.com/t5/premiere-pro-bugs/known-issue-text-based-editing-clips-reset-to-first-frame-after-relink-in-23-4/idi-p/13814912

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davidlarocque

Participant

Looks like 23.5 just dropped and fixed this? Anyone else confirm? Fixed it on my end.

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edit58989569

Inspiring

Yeah they have known for a while, I could have been saved.

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Scott.C.

Inspiring

I'm vaguely shocked they didn't pull 23.4 after this was discovered.

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edit58989569

Inspiring

It's pretty bad.

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EOXDJ

Participant

@Francis-Crossman17221443Downgrading doesn't help, IF the project was originally created in 23.4. Even if it is not broken YET. So if I have a file created in 23.4 that is perfectly fine now in it's place, once I move it and try to relink it (it doesn't matter if relink happens with 23.3 and 23.4) it breaks everything.

Interestingly, files originally created in 22.x and then further processed into 23.4 do NOT seem to have this issue. I can relink them just fine in their new place.

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Stan Jones

Community Expert

Randy, thanks for reporting what worked for you.

My understanding is that once the project is opened in 23.4 and SAVED, it will remain unsynced with any of the workarounds. Were you using a "bad" file and the xml worked? Or was it a file that had no been relinked?

Stan

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