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Participant
July 18, 2025
Answered

Good config but playback is a hell.

  • July 18, 2025
  • 11 replies
  • 453 views

Hello, 

Editing is my full time job and since the v25 it's becoming a hell, i'm even seriously considering moving to Davinci because it's simply starting to be very annoying.

The problem is happening on Playback and can occur in many tasks (randomly but very often), for example i'm about to to extend my text block, the software litteraly freezes, and it freeze all my windows not only PR. It takes around 5 to 10 secs and then i get a black screen, no more playback image  when i hit space, only sound playing, so i'm forced to restart PR.

It also happens when i'm just scrolling/hovering or when i simply hit space to play my timeline.

 

- I have on Windows 11 24h2,  i9 14900k, 64gb DDR5, RTX 3060ti. Everything is up to date.

- I work on 1080x1920 videos mostly, but also 2k & 4k.

- I use proxy (Proress) but it's even worse sometimes because there's a delay of around 2secs everytime i hit Space.

- I also playback on 1/8 , 1/4 still get the freezes. And now i'm lost, i have no clue to how to fix this problem.

Correct answer saif-eddine_9644

Hello Jamie, sorry for the late answer.

I'm on RTX 3060ti , always up to date. It may be a drivers bug, i did a clean uninstall with DDU and after that i did install the Studio version drivers, looks like the problem is resolved. No more crazy freeze.

Thank you all.

11 replies

saif-eddine_9644AuthorCorrect answer
Participant
August 5, 2025

Hello Jamie, sorry for the late answer.

I'm on RTX 3060ti , always up to date. It may be a drivers bug, i did a clean uninstall with DDU and after that i did install the Studio version drivers, looks like the problem is resolved. No more crazy freeze.

Thank you all.

R Neil Haugen
Legend
July 22, 2025

[edited by moderator]

Everyone's mileage always varies ...
Known Participant
July 22, 2025

[edited by moderator]

Peru Bob
Community Expert
Community Expert
July 22, 2025

[edited by moderator]

R Neil Haugen
Legend
July 21, 2025

[edited by moderator]

Everyone's mileage always varies ...
Known Participant
July 21, 2025

[edited by moderator]

R Neil Haugen
Legend
July 21, 2025

[edited by moderator]

Everyone's mileage always varies ...
Known Participant
July 21, 2025

[edited by moderator]

jamieclarke
Community Manager
Community Manager
July 21, 2025

Hi @saif-eddine_9644 -  Thanks for submitting your bug report. We need a few more details to try to help with the issue.
What gpu driver version do you have installed?

What third party plugins and panels do you have installed?

Can you try uninstalling your third party plugins and panels then let us know if you are still having issues.  If you don't see the issue after uninstalling then add your panels back one by one to see which one is giving your the problem.


Sorry for the frustration.

Participant
July 20, 2025

Hello Peru Bob, thanks for reaching out.

I work on SSD Samsung 990 evo pro, 2tb full at around 50% and there's where my rushs and plugins are (i often move my folders to an archive HDD once i finish a project). And i use another nvme 2 to put my PR & AE cache (so not in the same disk). 

I'll try to install the studio drivers using DDU and see what's going on