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Valdemar22272090xg3v
Participant
April 30, 2025
Question

GPU Accelration Arc770

  • April 30, 2025
  • 2 replies
  • 182 views

I use PP 2025 and have a arc 770 gpu, what i can find I need to have mercury playback engine GPU acceleration (directX), but mine says mercury playback engine GPU acceleration (openCL) and is grayed out so i cant change it, and im having touble with my playback and gpu accelrated effects

2 replies

Fergus H
Community Manager
Fergus HCommunity Manager
Community Manager
April 30, 2025

@Valdemar22272090xg3v Your GPU is in use. If you're seeing issues with rendering or playback, we'd definitely like to get more information. Please follow the directions in this post: https://community.adobe.com/t5/premiere-pro-bugs/how-do-i-write-a-bug-report/idi-p/13361863. 

 

Regards,

Fergus

    R Neil Haugen
    R Neil Haugen
    Legend
    April 30, 2025

    They changed the user controlled settings in the 25.x series ... so if Premiere can recognize and use your GPU, it doesn't allow us to turn it off there anymore.

     

    There's a way to do this on launch though ... which I can't remember at the moment.

    Everyone's mileage always varies ...
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