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Michael S_77
Participant
February 28, 2019
Answered

How to install Encore for Creative Cloud Premier Pro

  • February 28, 2019
  • 4 replies
  • 1563 views

I'm trying to install Encore for a Windows 10 user following the below instructions;

https://helpx.adobe.com/encore/kb/encore-cs6-installed-cc.html

I get stuck on the first hurdle; Scroll down to the section titled FIND NEW APPS

I don't have Find New Apps appearing.  The tab I have just says; My Apps and Services.

I'm an Adobe Adminstrator and I have local admin rights.

Premiere Pro CC is already installed, I've even uninstalled this and the option to install wasn't visible.

I understand Encore was used to help make CD/DVD and package movie files onto media.  Does Adobe have a repalcement package?

If someone can suggest away to resolve this so I can install this.  I can install it using CS6 media however they will not have a product key or licence so ideally I need to do this via the creative cloud launcher.

Mike

This topic has been closed for replies.
Correct answer RjL190365

Mike,

With the demo edition you cannot access older versions of any of Adobe's Creative Cloud apps at all whatsoever. You must have already subscribed and paid for your subscription before you can access even the PREVIOUS version (CC 2019 13.0.2), let alone CS6. Otherwise, you can only access the VERY LATEST version (13.0.3) of CC.

Hope this helps,

Randall

4 replies

Shivangi_Gupta
Community Manager
Shivangi_GuptaCommunity Manager
Community Manager
March 1, 2019

Hi Michael S_77,

Thanks for reaching out. I agree with  Ann Bens and RjL . You need to buy the Creative Cloud Subscription to get access to the older version of Adobe applications.

Thanks,

Shivangi

    R
    RjL190365Correct answer
    Legend
    March 1, 2019

    Mike,

    With the demo edition you cannot access older versions of any of Adobe's Creative Cloud apps at all whatsoever. You must have already subscribed and paid for your subscription before you can access even the PREVIOUS version (CC 2019 13.0.2), let alone CS6. Otherwise, you can only access the VERY LATEST version (13.0.3) of CC.

    Hope this helps,

    Randall

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    March 1, 2019

    Even if you install Premiere cs6 outside the cloud as a trial then you cannot use Encore either as it does not have a trial feature.

      Ann Bens
      Community Expert
      Ann BensCommunity Expert
      Community Expert
      February 28, 2019

      Adobe does not keep its Help files up to date, try as shown below.

      M
      Michael S_77Author
      Participant
      March 1, 2019

      I'm not getting the option to install the App.  I'm not a licenced user, I'm an Adobe LWS Admin so I can assign licences and install as trial.

      I did get a user with the licence try and it still didn't prompt.

      I suppose the licence would allow this install, however Suite licences are not given to Adminstrators of the licences.

      Is there another way?

      Stan Jones
      Community Expert
      Stan JonesCommunity Expert
      Community Expert
      March 1, 2019

      Click on "Manage" then on "Other versions."

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      February 28, 2019

      Try this procedure in https://forums.adobe.com/thread/2549992

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