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josephm54899123
Participating Frequently
April 10, 2018
Answered

Import only 1 second long

  • April 10, 2018
  • 11 replies
  • 9451 views

Since the new update, any video I try and import into Pr only comes in as a second long.  Unsure if its a bug or what. 

    This topic has been closed for replies.
    Correct answer Ann Bens

    Might want to read this:

    Re: Drag and drop MP4 from local File Explorer only loads 1 second

    11 replies

    Vidya Sagar
    Participating Frequently
    April 11, 2018

    HI josephm54899123,

    Sorry for the issue. What is the exact file format of the footage? Is this happening with all projects? Have you tried with a new project?

    Please reset the preferences & check the issue. Here are the steps: FAQ: How to reset preferences in Premiere Pro?

    Let us know the status.

    Thanks,

    Vidya