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Dan370921332p3g
Participant
May 13, 2024
Answered

Issue with Many Adobe Apps with Brand New Apple Silicon Mac

  • May 13, 2024
  • 2 replies
  • 731 views

Both Premeire and Lightroom CC has had issues while using the app to having to force close and restart the Mac. Thinking they may be related issues.

 

Premiere Pro 24.3

Lightroom Classic 13.2

macOS Sonoma 14.4.1

Macbook Pro with M3 Max and 64GB of unified Memory with a TS4 Doc

 

Recently have a new computer with brand new files and projects since starting a new job two weeks ago. 

 

I will just be editing along and then I have notieced that it will drop frames to the point playback will stop but the audio will continue for a little. I have found some solutions that may work once or twice but are not long term solution. I close the program and it either crashes or freezes. I force quit the program to stop it but am unable to relaunch the program with out fully restarting the computer. 

 

Any help or idea would be apprectiated. 

 

 

 

 

 

    This topic has been closed for replies.
    Correct answer Dan370921332p3g

    I may have figured out the issue. I may have overloaded my TS4 Dock with too many connections which affected my external SSD since I started to see issues in Spotify and Logic. I have plugged my audio interface and External SSD directly in and have not seen any issue since. I will contiunue to monitor. 

    2 replies

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    Dan370921332p3gAuthorCorrect answer
    Participant
    May 13, 2024

    I may have figured out the issue. I may have overloaded my TS4 Dock with too many connections which affected my external SSD since I started to see issues in Spotify and Logic. I have plugged my audio interface and External SSD directly in and have not seen any issue since. I will contiunue to monitor. 

      Bruce Bullis
      Bruce Bullis
      Legend
      May 14, 2024

      Glad that worked! 
      I too have a TS4 dock; it's great, and I have also experienced better reliability, moving my audio interface from the dock, directly to my laptop's ports.

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      May 13, 2024

      Hi @Dan370921332p3g,

      Thanks for your info. Can you provide further details about your issue? How do I write a bug report?

       

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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