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gstuff720
Inspiring
October 21, 2020
Answered

Keyboard shortcut for Duplicate opens Help

  • October 21, 2020
  • 1 reply
  • 3986 views

I'm a longtime user of Premiere and I try to keep my keyboard mapped with as many defaults as I can, so if I go work on another system (which I used to do a lot, in the Before Times) I can at least use the Adobe default shortcuts without having to import my own keyboard setting. I haven't updated in a couple of months (I'm on Pr 2020 v.14.5.0) and I don't have any new hardware, but suddenly a couple days ago when I hit the shortcut to duplicate a sequence (command+shift+/) instead the help menu opens up. I double checked my keyboard settings and it says this should be the shortcut for duplicate. This happened to me once before when I worked on another system ( in the B.T.) and the sysadmin and I could never figure out why. Again I'm stumped. Why is my keyboard shortcut suddenly changed? And when I export, I get a dialog box saying "Your video exported successfully"  What's with that? Can I turn that off?

Correct answer gstuff720

Thanks for your attention to this matter, Warren.

 

I did as you said and the shortcut is NOT there when I resume in the default setting.


I figured it out:  System Preferences > Keyboard >Shortcuts>App Shortcuts>Show Help Menu (uncheck)

1 reply

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Warren Heaton10841144
Community Expert
October 21, 2020

As long as you have a Sequence, Clip, or Bin selected in the Project panel the keyboard shortcut should work to create a duplicate. However, let's say you have a clip selected in your Timeline and then use the keyboard shortcut. That will result in the macOS shortcut to launch the Help pulldown menu instead.

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gstuff720Author
Inspiring
October 21, 2020

No clip in timeline selected. In fact, no sequence in the timeline! Project window highlighted, sequence selected, hit the shortcut and the help menu opens. I've been duplicating clips & sequences in this manner forever. New result.

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Warren Heaton10841144
Community Expert
October 21, 2020

I use command + shift + / to create duplicates as well.  The same issue of getting the Help menu pops-up in After Effects for adding a Composition to the Render Queue if a Comp isn't selected. 

 

I just did a quick double-check as I only just upgraded to Premiere Pro 14.5 late last night and it still works as expected.  I'm running macOS Catalina 10.15.7.  

 

Have you tried going into the Keyboard Short cuts editor and adding a 2nd keyboard shortcut?  Like control + d? 

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