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JeremyVest
JeremyVest
Participant
Dec 7, 2024 5:59 PM UTC
Question

Low Level Exception tsccvid64.dll GetAVICodecs

Hello! I'm brand new to Premiere Pro - I'm actually spending my day today learning the program.  I am getting this warning -- see attached.  Again, I'm a total noob so any help I'd appreciate it!

 

I am on Windows, and using Premiere Pro version 25.1.0 (build 73)

 

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    2 replies

    IanB_360
    Community Manager
    IanB_360Community Manager
    Community Manager
    Dec 11, 2024 12:20 AM UTC

    Hi @JeremyVest ,

    Welcome to the Premiere Pro forums! We are glad to see you here. We need a few more details to try to help with the issue. Please see, How do I write a bug report?

    Thanks for submitting your bug report. I hope we can help you soon. Sorry for the frustration!

    Thanks,

    Ian

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    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    Dec 7, 2024 6:16 PM UTC

    This looks like Techsmith screen capture error.

    You can delete or rename the .dll from the path show in the error message.

     

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