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Orbis Education
Orbis Education
Participant
March 14, 2023
Question

MacBook/Premiere Pro crashing when adjusting Titles

  • March 14, 2023
  • 1 reply
  • 179 views

Hello,

 

I have PP v. 23.2 / 2019 MacBook Pro - 2.4 GHz 8-core Intel i9 / with 32 GB RAM 2667 MHz DDR4 / and an Intel UHD Graphics 630 1536 MB /  macOS Ventura v.13.2.1

 

After creating a new text in Premiere Pro and beginning to manipulate (change font, resize), the MacBook and Premiere Pro freezes and I'm unable to do anything, aside from a hard reset to the MacBook Pro. All applications freeze up, and no crash report is generated. I installed an earlier version of PP which resulted in the same crash after selecting the new text layer. Any thoughts? I will continue to troubleshoot. 

 

 

    This topic has been closed for replies.

    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    May 10, 2024

    Hello @Orbis Education,

    Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

     

    I'll move your post to the Discussions board while we await your information.

     

    Thanks,


    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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