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Tomasmoyaphoto
Tomasmoyaphoto
Participating Frequently
November 30, 2022
Answered

MacBookPro CRASH - MacOS Ventura updated WITH Adobe Premiere 23.0

  • November 30, 2022
  • 32 replies
  • 3656 views

I have a Macbook PRO 2019

 

Since i updated its macOS VENTURA i am having big crash problems since 4 weeks ago.
Every time I work on my video projects with Adobe Premiere 2023, after several minutes while I'm working.
Only happens since I updated to macOS Ventura last version and only with AdobePremiere program.

After several minutes working on my project, laptop gets totally froozen not letting me do anything and after 1minute aprox. you can hear the fan and laptop crashes completely.

Is this happening to anyone else with similar laptop-programme version?

    This topic has been closed for replies.
    Correct answer christ37270931

    My Macbook Pro 2019 running Ventura 13.2.1 keeps crashing when tryingi to export a simple 1 hour video in Premiere Pro 23.2, to 1080p, using H.264 with hardware encoding turned off (or on).  Any chance of this getting fixed any time soon?  Should I switch to Final Cut Pro?   Trying to turn back my MacOS version seems like a bad solution to me.  Any other solutions?

    thanks,

    Chris

    32 replies

    Show previous replies
    johnh1044015
    johnh1044015
    Participant
    February 6, 2023

    Just joined to say that I am experiencing the same issue. Extemely frustrating as it will be affecting deliverable deadlines.

      LaskoCVP
      LaskoCVP
      Participant
      January 31, 2023
      You need to go back to your previous OS. It is a Ventura Problem and seems Apple and Adobe aren’t getting this problem figured out.
      Q
      quasidon23
      Participant
      January 31, 2023

      I am running into this problem too. I just updated to Ventura a few days ago and Media Encoder crashes every time I try to process a large video file. I am on the latest version of Media Encoder and here is my "About this Mac"

       

        G
        GABRIEL5CC3
        Participant
        January 20, 2023

        I have a iMac Pro 2017 and premiere shows the same error

        Every time i open the app, he closed it.

         

        Please fix it quickly

         

         

          Kevin-Monahan
          Community Manager
          Kevin-MonahanCommunity Manager
          Community Manager
          January 19, 2023

          Mainly it's 23.1 on both Mac and Windows.

          Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
            Robotfist
            Robotfist
            Known Participant
            January 18, 2023

            I'm curious if anyone is having this issue with Premiere 2022 and Ventura. Is it just 2023?

            Kevin-Monahan
            Community Manager
            Kevin-MonahanCommunity Manager
            Community Manager
            January 17, 2023

            No one on the bug report has upvoted. Please upvote. 

            Please give details about your computer and source media. "Me too" is not enough info.

            Help the team help you.


            Kevin

            Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
            S
            Sonya27984136nvqq
            Participant
            January 17, 2023

            Same here! Ventura 13.1 and Premiere 2023 can't render or export whatsoever. 

              E
              ericm26095029
              Participant
              January 12, 2023

              Similar issue, except on my Imac. It first happend when I up-date to Premiere 2023. I got the "pending file" message instead of the clip. I couldn't playback anything.

              I found that if I started a new project then everything was fine. So I had to re-cut all of my projects, but today I updated to the Ventura operating system and the same thing all over again. 

              If I create a new project, the everything works, but I'm getting really sick of having to re-cut all my projects everytime there is an update. 

              I don't think this is an Apple only issue. 

              I'm getting really close to switching to DaVinci. 

              Thanks,

              Eric

              LaskoCVP
              LaskoCVP
              Participant
              January 12, 2023
              The only solution I found was to go back to Monterey. It is an OS issue from Apple.

              Chris

              Sent from Lasko's iPhone 13 Pro
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