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Participating Frequently
Nov 15, 2017 5:00 PM UTC
Answered

"MME device internal error"

Hello

I was going about my own business and editing a video when a dialog box saying "MME device internal error" popped up. My audio was no longer playing during video previews, and when I went to the Audio Devices tab in Preferences to try to change the output device, I received the same error message.

If anyone could tell me the fix ASAP, it would be much appreciated.

Thank you!

Ann Bens
Ann BensCorrect answer
Community Expert
Nov 15, 2017 7:21 PM UTC

Set input to none: that might do the trick.

Edit: screenshot added.

 

85 replies

frankv7270091
Participant
Feb 25, 2020 3:46 AM UTC

The solve for this is not right if you intend to use an audio input. Others have mentioned it here, but to reiterate, this is a Windows 10 permissions issue. To solve it head to Start > Settings > Privacy > App permissions (left column) > Microphone > Allow apps to access your microphone = On

This setting effects ALL audio inputs, line-in, stereo-mix, mic etc. 

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Jan 21, 2020 11:57 PM UTC

What worked for me was going into sound settings then click troubleshoot underneath the input. Something was not set to default somewhere and the troubleshooter fixed it.

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Participant
Jan 19, 2020 1:12 PM UTC

Setting input to none is not an acceptable answer. This is a professional editing suite, turning a feature off should never be an acceptable answer.

 

I am getting the same MME error after updates on 1/17/20 and now none of my Adobe Programs are able to record or play back through my MIDI or MIC (internal MIDI). I don't know where this error is sneaking in as the logs are errily devoid of anything useful. In case someone from Adobe actually checks this my configuration is below. Everything was workng as normal one moment then restarting the machine a few hours later none of the USB or MIDI input mics are able to be recognized as working. They work in other non-Adobe programs and the updated drivers are installed. I have been using this particular setup for at least 6 months and it happened all of a sudden across all adobe apps.Windows security cauises an iisue with my Photoshop so Threat detection is off and the apps are allowed through our firewalls as well as allowed access to the microphone. I tested with a USB mic, a MIDI to USB input controller with mic, and the machine internal mic. None of them work now. The MME error displays after switching to the device. NOW Here is a note, I reinstalled the MIDI drivers and the mic worked in Premeire and AE but then 5 mins later just stopped working again and showed the MME error

 

Switching from MME to ASIO for the MIDI controller allowed me to record again however it is less than ideal for our use case since the MME drivers allow us more input flexibility. The first time i switched to the ASIO drivers they worked for about 5 mins then threw an error. Now i have reinstalled and will see if it happens again

 

 

HP Spectre 360 Laptop

i7-6500 / 16GB DDR3 / Windows 10 Pro

Microphones: USB Samson GTrack and US-122L MIDI with Tascam Tm-78 

All apps at latest versions as of 1/18/20

 

 

Adobe CC (Premeire, Audition, Rush, After Effects is my everyday stack)

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frankv7270091
Participant
Feb 25, 2020 3:43 AM UTC

It is a windows 10 issue, go to Start > Settings > Privacy > App permissions (left column) > Microphone > Allow apps to access your microphone = On

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Participant
Dec 27, 2019 2:55 PM UTC

I had the same problem - not being able to actually input audio to Premiere. I solved it by allowing access to microphone in Windows 10 settings. Search for "windows 10 allow microphone privacy".

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Participant
Oct 4, 2019 6:20 AM UTC

Worked for me. Many thanks !

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Angelic_life5EEF
Participating Frequently
Dec 7, 2020 2:44 PM UTC

https://www.youtube.com/watch?v=oC2eWJwNo-o

Here is a video made based on the solution provided by adobe professional

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JOHNBHUMBA
Participant
Jul 23, 2018 12:06 AM UTC

None of this have helped me. I have tried everything resetting my Audio setting. But still, this keeps on happening.

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Participant
Aug 13, 2018 11:02 PM UTC

This didn't work for me either.  However, what did work is a silly, simple thing.  I had to plug in a cord into the microphone jack on my SoundblasterX AE-5 soundcard.  (I didn't have an actual microphone so I just used an 1/8" stereo plug.)  Apparently, it won't work if there is nothing plugged in, even if you are not using the mic input.

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Participant
Jul 21, 2018 4:08 PM UTC

I found a very simple solution which works for me. I had exactly the same problem.

My config: Windows10, AMD Ryzen 2700, EVGA GPU Gtx1060, and Adobe Audition CS6.

Go to Windows settings...Privacy...Microphone...and click on "Allow Apps to access your microphone".

That's all

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Jazzborn
Participating Frequently
Aug 6, 2018 11:37 AM UTC

you just won 10.000.000 internets.

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Participant
Feb 16, 2021 1:39 AM UTC

yep, turned it off and forgot where this dam option was.  Thanks

 

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Ann Bens
Community Expert
Ann BensCommunity ExpertCorrect answer
Community Expert
Nov 15, 2017 7:21 PM UTC

Set input to none: that might do the trick.

Edit: screenshot added.

 

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Participating Frequently
Nov 15, 2017 8:45 PM UTC

Thank you Ann. It started working again by itself after a few hours, but if ever comes up again, I'll do that.

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Participant
Jul 1, 2018 8:18 PM UTC

Hello, I just installed premiere pro and got the same message...mme device internal error.. so I set input to none and still no audio?

who has an answer please

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