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johan_4347
Participant
May 14, 2025 9:43 AM UTC
Question

My homescreen glitches

It seems like my homescreen where i choose and pick my projects.

 

Can start a new one, i see all the other ones i have but i can´t scroll down or anything. The rest of the program works, so i don´t understand anything.

 

Is there anything to do? tried reinstall but didn´t help.

 

 

I use the new macbook pro

 

Thanks for answering!

3 replies

Community Manager
Rach McIntireCommunity Manager
Community Manager
May 20, 2025 6:48 PM UTC

I would try resetting the cache and preferences.  If you open a project and then go back to that page, does it continue to glitch?

Can you see the tutorials if you go to the tutorials page?  

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johan_4347Author
Participant
May 15, 2025 12:02 PM UTC

Latest Macbook pro with Apple M4 Pro, 24 GB RAM. Also use the 25.2.3 version of Premeie Pro.

 

never happend before, opend my mac one day and it just was there. Only the first front page glitches back up when i move my mice. Have tried reinstalling it but nothing changed. Everything was fine since it was brand new(a mounth ago). 

 

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Community Manager
Rach McIntireCommunity Manager
Community Manager
May 14, 2025 2:57 PM UTC

Hi @johan_4347,

 

Thanks for submitting your bug report. I can see the glitch in your video, and  I'm sorry to see that. Can you tell me which version of Premiere this is and provide more specs about your MacBook? Did this happen from a clean install of Premiere or an update?  We need a few more details to try to help with the issue. Please see: How do I write a bug report?  Sorry for the frustration, and thanks for reaching out.

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