My premiere pro exports gets a black screen in my mediaplayer

Forum|Forum|1 year ago
March 17, 2024
3 replies
197 views

I have a problem with premiere pro. I can export my video, but if I want to check my export in the mediaplayer i hear only sounds/music and see no image only a black screen. Is there someone that can help my to fix this problem?

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Correct answer Tijme361357340spk

The problem is solved, there was a new nvida studio driver update 551,76. After this update my problem was solved. Thanks for thinking along.

Ann Bens

Community Expert

You installed the Game driver, not the Studio driver which is recommended.

T

Tijme361357340spkAuthorCorrect answer

Participant

The problem is solved, there was a new nvida studio driver update 551,76. After this update my problem was solved. Thanks for thinking along.

Ann Bens

Community Expert

If you are using a Nvidia card with the current (551.61) studio driver, roll one driver back.

If not:

Please post comp specs, Premiere version and build.
Also screenshots of MediaInfo info in Treeview on footage used, sequence settings and export settings.

https://mediaarea.net/en/MediaInfo

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