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Participant
March 9, 2023
Question

My Premiere Pro no longer starts

  • March 9, 2023
  • 4 replies
  • 253 views

From one day to the next without having touched anything, my software doesn't work anymore, it's going to be a month soon. I have uninstalled and reinstalled everything, I have tried to download other versions but it still doesn't work. All my other software works (AE, Photoshop...). There is no loading bar on the image at the beginning (on the screenshot I put).

Do you have any solutions?

This topic has been closed for replies.

4 replies

Kevin J. Monahan Jr.
Legend
May 3, 2024

Hello @julien287899831fty,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Ann Bens
Community Expert
Community Expert
March 9, 2023
Participant
March 9, 2023

Unfortunately, I tried but it didn't work

Ann Bens
Community Expert
Community Expert
March 9, 2023

Try resetting preferences.